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Assigning Unified Messaging dialing rules to a mailbox policy

Outdialing is activated after assigning Unified Messaging dialing rules to the UM mailbox policies. In this excerpt from "Microsoft Exchange Server 2007: The Complete Reference," find out how to apply and configure these rules and restrictions to enable outdialing.

Assigning Unified Messaging dialing rules to a mailbox policy

This is part #12 from "Microsoft Exchange Server 2007 Unified Messaging for administrators," excerpted from Chapter 9 of the book Microsoft Exchange Server 2007: The Complete Reference, published by McGraw-Hill Osborne Media.

Once the rule groups are assigned, their settings will apply to the UM-enabled users configured to use that specific mailbox policy.

Configuring dialing restrictions on UM mailbox policy

Use the following steps to configure dialing restrictions on a UM mailbox policy:

  1. Open the EMC with an administrator account that has the Exchange Organization Administrator role.
  2. Expand the "Organization Configuration" and click "Unified Messaging."
  3. Select the "UM Mailbox Policies" tab and then select a UM mailbox policy to edit.
  4. Click "Properties" in the "Actions" pane.
  5. Select the "Dialing Restrictions" tab.
  6. Click the "Add" button for in-country/region rule groups or international rule groups.
  7. Select one of the rule groups you created previously from the list of rule groups and then click OK, as shown below.
  8. Click "OK" to save the change and close the Mailbox Policy Properties window.

Dialing restrictions on Unified Messaging mailbox policy

Microsoft Exchange Server 2007 Unified Messaging for administrators

 Home: Introduction to Unified Messaging on Exchange 2007
 Part 1: An intro to voice systems for Exchange administrators
 Part 2: Unified Messaging features in Exchange Server 2007
 Part 3: Defining Exchange Unified Messaging architecture
 Part 4: Deploying Unified Messaging servers on Exchange Server 2007
 Part 5: Comparing VoIP PBX solutions for Unified Messaging
 Part 6: Integrating Unified Messaging servers with a VoIP solution
 Part 7: Creating a Unified Messaging Dial Plan
 Part 8: Configuring a Unified Messaging IP gateway
 Part 9: Mailbox policy configuration for Unified Messaging
 Part 10: Creating and assigning a Unified Messaging hunt group
 Part 11: Dialing rules and restrictions for Unified Messaging users
 Part 12: Assigning Unified Messaging dialing rules to a mailbox policy
 Part 13: Executing Unified Messaging grammar generation
 Part 14: Enabling Unified Messaging mailboxes and users

Microsoft Exchange Server 2007: The Complete Reference This chapter excerpt from Microsoft Exchange Server 2007: The Complete Reference, by Richard Luckett, William Lefkovics and Bharat Suneja, is printed with permission from McGraw-Hill Osborne Media, Copyright 2008.

Click here for the chapter download or purchase the book here.

The final step to enable outdialing is to assign the UM dialing rules to the appropriate UM mailbox policies. Until this is done, the outdialing settings do not affect the UM-enabled users.
This was last published in January 2009

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