Problem solve Get help with specific problems with your technologies, process and projects.

Handle a former employee's mail, part 7

Use public folders to make managing ex-employee e-mail easier, says this member.

This tip was submitted to the tip exchange by member Steven Teiger. Please let other users know...

how useful it is by rating it below.

I've been reading all the tips that members have been sending in recently about how to deal with ex-employee e-mail. This is how I would do it.

Create a public folder of ex-employees (and departments under that, if the organization is big enough).

Give the appropriate managers access to the relevant folders when an employee leaves, then delete the ex-employee's mailbox and add that e-mail address to the relevant public folder.

Set an appropriate age limit on the folder (e.g. 30 days). This should give managers enough time to pick out any important company mail, let the administrator unsubscribe any further mail lists, and not clog up the server with old mail, since it is deleted automatically after a set time.

This was last published in August 2003

Dig Deeper on Microsoft Exchange Server Mailbox Management

Start the conversation

Send me notifications when other members comment.

By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Please create a username to comment.