Problem solve Get help with specific problems with your technologies, process and projects.

Store.exe is using 99% of my CPU

Store.exe running on my Exchange 2000 SP2 server is using 99% of the CPU! How can I find what's the problem with...

my server? Please help me. The most common cause of this I have seen lately is antivirus software. If you have antivirus software running, turn it off and see if the CPU usage by the store process settles down. You may even need to stop and restart the Information Store service to achieve the desired effect. CA's InoculateIT version 6.0 is one known example of this, as documented in MS KB article 327332, Store.exe process causes 99-100 percent CPU utilization.

If it's not antivirus software causing the problem, you might consider turning on diagnostic logging for the Information Store in Exchange System Manager. You might have a message loop, bad message or a corrupt database.

Editor's note: See also Why is store.exe using 99% of my CPU?

This was last published in May 2003

Dig Deeper on Spam and virus protection

Have a question for an expert?

Please add a title for your question

Get answers from a TechTarget expert on whatever's puzzling you.

You will be able to add details on the next page.

Start the conversation

Send me notifications when other members comment.

By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Please create a username to comment.