Problem solve Get help with specific problems with your technologies, process and projects.

How to create an Exchange server-side forwarding rule to send email to a BlackBerry

SearchExchange.com expert Patricia Guerrero provides step-by-step instructions on how to create a server-side forwarding rule to enable email to be sent to a BlackBerry mobile device address.

I would like to create a server-side forwarding rule to enable a copy of an email message to be sent to a BlackBerry device address. My goal is to have a copy sent to the BlackBerry and the user's Exchange Server mailbox. I don't want a client-side rule set because the message becomes a forwarded message, and replying to the originator from the BlackBerry is rendered ineffective. Can you assist?

The Exchange Server administrator has the authority to set restrictions on email that gets sent to BlackBerry handheld...

devices using global redirection filters. These override any mailbox filters set. Here are the steps:

  1. In Exchange Administration, go to Blackberry Servers.
  2. Under Blackberry Server go to Properties and select the server
  3. Then select Global Filters -> Filters.
  4. Under Redirector Settings, select New to open the Add Filter window.
  5. Type a name for the new filter and set the conditions and actions and click OK.
  6. The new filter should be listed in the list under the Filters tab.


As I read the question, the poser does not have a Blackberry server -- just an Exchange server.
—David W.

Do you have comments on this Ask the Expert Q&A? Let us know.

Related information on server-side rules and sending email to a Blackberry:


This was last published in October 2006

Dig Deeper on Mobile Devices

Have a question for an expert?

Please add a title for your question

Get answers from a TechTarget expert on whatever's puzzling you.

You will be able to add details on the next page.

Start the conversation

Send me notifications when other members comment.

By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Please create a username to comment.