Creating mail users in Exchange Server 2007

What is the difference between an Exchange Server 2007 mail user and a contact? Get the answer and learn how to create a mail user in the Exchange 2007 EMC.

This is part 5 from "Creating and managing recipients in Exchange Server 2007," excerpted from Chapter 3 of the book Microsoft Exchange Server 2007: A Beginner's Guide, written by Nick Cavalancia and published by The McGraw-Hill Companies, copyright 2008.

Mail users are actual accounts in your Active Directory, but their email does not reside within your Exchange environment; they use their own messaging system, Hotmail account, etc. This may sound a lot like a contact, but the difference is that a contact is an object that represents someone who neither has a mailbox in your Exchange environment nor an Active Directory account, whereas the mail user still has an Active Directory account.

To create a mail user in the Exchange Management Console, begin by navigating to the Mail User node under Recipient Configuration in the console tree. In the action pane, click the New Mail User link (Figure 3-33) to start the New Mail User Wizard (Figure 3-34).


Figure 3-33. Navigate to the Mail User node. (Click on image for enlarged view.)


Figure 3-34. Beginning the New Mail User Wizard. (Click on image for enlarged view.)

Since you are creating a user within Active Directory, you first need to provide user account information on the User Information page of the wizard, as shown in Figure 3-35. Then, because the user will utilize an outside messaging system, you will need to provide his or her external email address, as shown in Figure 3-36.


Figure 3-35. Provide account information when creating a new mail user. (Click on image for enlarged view.)


Figure 3-36. You also need to providing an external email address. (Click on image for enlarged view.)

The properties of a mail user are extremely similar from an Exchange perspective. See the previous section for notes on what you may want to change on an existing mail user.


Creating and Managing Recipients in Exchange Server 2007

 Home: Introduction to Exchange 2007 recipients
 Part 1: Creating and configuring Exchange Server 2007 mailboxes
 Part 2: How to configure Exchange Server 2007 mailboxes
 Part 3: Deleting and reconnecting Exchange Server 2007 mailboxes
 Part 4: Setting up Exchange Server 2007 contacts
 Part 5: Creating mail users in Exchange Server 2007
 Part 6: How to create and configure Exchange Server 2007 distribution groups
 Part 7: Managing Exchange Server 2007 address lists

Microsoft Exchange Server 2007 Beginner's Guide This chapter excerpt from Microsoft Exchange Server 2007: A Beginner's Guide, by Nick Cavalancia, is printed with permission from The McGraw-Hill Companies, copyright 2008.

Click here for the chapter download or purchase the book here.

This was first published in November 2008

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