The detrimental effect of these add-ins may not be obvious. One example is the Broadcom Bluetooth networking driver, which includes an add-in for Microsoft Outlook. Version 3 of the driver caused Microsoft Outlook to crash; Version 5 fixes the issue.
The most common ways to troubleshoot the detrimental effects of Microsoft Outlook third-party add-ins:
- Update the component: If an updated version is available, it may repair any bad interactions.
- Remove the component: If the Microsoft Outlook add-in isn't crucial for day-to-day operations, it may be best to remove it. This can be accomplished by either uninstalling the Microsoft Outlook-specific component using the add-in's uninstaller, or deselecting the object in Microsoft Outlook's Add-In Manager (if it's available there as a manageable component).
- Temporarily work around the issue: Launch Microsoft Outlook while holding down the Ctrl key. Outlook will then start up in safe mode without loading any third-party add-ins.
This predicament isn't limited to third-party add-ins for Microsoft Outlook, but extends through other Microsoft Office products as well.
About the author: Serdar Yegulalp is editor of the Windows Power Users Newsletter.
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This was first published in November 2006