Tip

The Exchange Server Monitor

The Exchange Server Monitor
Adesh Rampat

Microsoft Exchange includes a Server Monitor tool that can automatically notify the Network Administrator if any of the major Exchange services fail to respond.

You can set up the Exchange Server Monitor to monitor all major Exchange services automatically, such as the System Attendant, Directory Service, Event Service, and Message Transfer Agent. By using the default monitoring time period, you can monitor Exchange services every 15 minutes.

If an Exchange service shuts down, the system can enter an Alert state performing one of the following three options:

  • Take no action
  • Restart the service
  • Restart the computer

It is advisable though that when setting up an Alert for major Exchange Services--the System Attendant, for example--the first attempt would be to Restart the Service. This can be used as a first option for less critical service. If the Service fails to restart the second attempt would be to Restart the System. (With the System restart Alert a shut down message can be included to warn users to save their work and log off .)

You can make sure to notify the Network Administrator by selecting one of three forms of notification:

  • Sending an NT Alert to a computer (most desirable)
  • Sending an e-mail message (depending on what service fails this option may not function)
  • Running

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  • an application

By implementing a Server Monitor the Network Administrator can be automatically alerted of a failed service that is critical to Exchange performance, and be able to apply the necessary corrective measures in restoring the Exchange Service.

Adesh Rampat has 10 years experience with network and IT administration. He is a member of the Association Of Internet Professionals, the Institute For Network Professionals, and the International Webmasters Association. He has also lectured extensively on a variety of topics.


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This was first published in February 2001

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