Solutions to common Exchange problems
Sometimes it's the more common problems that cause us the most difficulty. And while a problem may be a common one, if you haven't seen it before, then it's not a simple thing. This tip tells how to deal with two common Exchange problems you are likely to encounter at some point.
Name Server Data Inconsistency
When sending Internet mail to another server the sender of the e-mail may get an error message that says "name server data inconsistency" after a certain period of time. Usually this happens with one particular server. The problem here, in most cases, is that the remote server is not specified in the DNS name listing of the firewall in use. If the name server were added in the DNS name listing, it would resolve the problem.
Another issue could be that the ISP for the domain the sender's e-mail was trying to contact had time to live set (TTL) too short. Therefore, there is a possibility that the mail message would expire before it had a chance to process. You can't solve this problem; the sender needs to resend.
Exchange 5.5 Services Won't Start
Sometimes after a premature shut down of the Exchange server, some of the major services may fail to start. A straightforward approach in getting the services to start is just to double-click on the particular service. Once the startup screen appears, retype the Exchange service account
Adesh Rampat has 10 years experience with network and IT administration. He is a member of the Association of Internet Professionals, the Institute for Network Professionals and the International Webmasters Association. He has also lectured extensively on a variety of topics.
This was first published in November 2001