Resolving mail delivery problems from the Exchange client

Resolving mail delivery problems from the Exchange client
Adesh Rampat

When a user sends mail from an Exchange client, the path the mail follows can be through a simple dialup connection via an ISP to a mail server located at the ISP?s site, or through a network connection to an Exchange server that routes mail to other Exchange servers outside the organization. Whatever the connection method used, the following checklist can be applied when a mail cannot be delivered from the Exchange client:

  • If using dialup access, verify that you are connected to an ISP;

  • Sometimes sending messages using different fonts can create a problem resulting in the message being stuck in the Outbox. Try a standard font example, such as Times New Roman;

  • Make sure that the Email account being used is a valid one; If the exchange server mail queue is jammed with messages to be delivered this, you can get message-delivery delays.

  • There could be a corrupted personal store file (.pst). Fix it with the Inbox repair tool.

  • Some Firewall software has mail mappings built-in that stores SMTP email addresses for all users in the organization. If a user wants to send SMTP mail to another SMTP user attached to an exchange server outside the organization a SMTP email address must be created before communication occurs.

Adesh Rampat has 10 years experience with network and IT administration. He is a member of the Association Of Internet

    Requires Free Membership to View

    Login

Professionals, the Institute For Network Professionals, and the International Webmasters Association. He has also lectured extensively on a variety of topics.

Did you like this tip? If so, (or if not) why not let us know. Send an email to us and sound off. Or visit our tips page to rate this tip, or submit one of your own.

Related Book

Monitoring and Managing Microsoft Exchange 2000 Server
Author : Mike Daugherty
Publisher : Butterworth Heinemann
ISBN/CODE : 155558232X
Cover Type : Soft Cover
Pages : 320
Published : Dec 2000
Summary :
This authoritative book teaches IT professionals responsible for Exchange messaging systems how to efficiently manage the program's many and complex system capabilities and features.


This was first published in March 2001

Join the conversationComment

Share
Comments

    Results

    Contribute to the conversation

    All fields are required. Comments will appear at the bottom of the article.

    Disclaimer: Our Tips Exchange is a forum for you to share technical advice and expertise with your peers and to learn from other enterprise IT professionals. TechTarget provides the infrastructure to facilitate this sharing of information. However, we cannot guarantee the accuracy or validity of the material submitted. You agree that your use of the Ask The Expert services and your reliance on any questions, answers, information or other materials received through this Web site is at your own risk.

    Back to top