Tip

How to customize OWA authentication logon in Exchange Server 2003

In Exchange Server 2003, Outlook Web Access (OWA) requires, by default, that users supply both a domain name and a username when logging in. This is done using the format <domain_name>\<login_name> in the logon dialog box. Unfortunately, users often forget to include the domain name when logging into OWA and are unable to log in successfully.

Although it is possible to log in to OWA with only a username and no domain name, it requires a little administrative work and some prerequisites. The Exchange server must be running on Windows Server 2003 SP1 or later, and the Exchange virtual directory in Internet Information Services (IIS) must be configured to accept only Basic authentication.

To customize the OWA logon page in Exchange Sever 2003:

  1. Open Exchange System Manager (ESM).
  2. Expand Administrative Groups -> <admin_group_name> (which will vary) -> Servers -> <server_name> -> Protocol -> HTTP -> Exchange Virtual Server.
  3. Right click on Exchange and select Properties -> Access -> Authentication.
  4. Select the Basic authentication checkbox and clear all other checkboxes.
  5. Edit the Default domain box to contain only a single backslash (\).
  6. Click OK to close the dialog boxes.
  7. Right click on Public in Exchange Virtual Server and select Properties -> Access ->

    Requires Free Membership to View

  1. Authentication
    .
  2. Repeat steps 4–6 here.
  3. Repeat this procedure on all front-end and back-end Exchange servers that host OWA.

If you do this, there are several caveats to keep in mind:

About the author: Serdar Yegulalp is editor of Windows Insight, a newsletter devoted to hints, tips, tricks, news and goodies for all flavors of Windows users.

Do you have comments on this tip? Let us know.

Please let others know how useful this tip was via the rating scale below. Do you know a helpful Exchange Server, Microsoft Outlook or SharePoint tip, timesaver or workaround? Email the editors to talk about writing for SearchExchange.com.

This was first published in February 2008

There are Comments. Add yours.

 
TIP: Want to include a code block in your comment? Use <pre> or <code> tags around the desired text. Ex: <code>insert code</code>

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
Sort by: OldestNewest

Forgot Password?

No problem! Submit your e-mail address below. We'll send you an email containing your password.

Your password has been sent to:

Disclaimer: Our Tips Exchange is a forum for you to share technical advice and expertise with your peers and to learn from other enterprise IT professionals. TechTarget provides the infrastructure to facilitate this sharing of information. However, we cannot guarantee the accuracy or validity of the material submitted. You agree that your use of the Ask The Expert services and your reliance on any questions, answers, information or other materials received through this Web site is at your own risk.