This tip was submitted to the SearchWin2000.com tip exchange by member Tim Fenner. Please let other users know how useful it is by rating it below.
In a previous tip, Handle a former employee's mail,
- Open Active Directory Users and Computers on the Exchange server (or on a system that has the
Exchange admin tools installed).
- Select the organizational unit that stores the ex-employee's account. From the action menu at
the top, choose New -> Contact. This will start the Create a New Contact wizard.
- Give the contact any name you wish, typically one that references the ex-employee's external
address. Then click next.
- On the e-mail portion of the wizard, click the modify button and choose SMTP address.
- On the general tab, enter in the ex-employee's external/home e-mail address and click OK.
- Click Next to continue the wizard, then Finish to complete the contact.
- Next, open the Properties sheet of the ex-employee's main account (right click on account,
- Choose the Exchange General tab from the Properties sheet.
- Click on the Delivery Options button.
- Under the Forwarding Address section, bullet Forward To: and select the modify button.
- Find the contact that you just created as the account to forward to and choose OK.
- If you do not want to have to clean out this user's mailbox, uncheck the deliver messages to
both the forwarding address and mailbox. (This will take any message to that mailbox and forward it
to the contact specified, without leaving a message in the mailbox that retrieved the message.)
- If you wish to hide the main account and contact, do the following:
Open Active Directory Users and Computers.
From the View menu, choose Advanced Features.
Navigate to the user you wish to hide and open that user's properties sheet (right click, choose properties).
On the Exchange Advance tab, choose to hide from exchange address lists.
The issue with the prior tip is
that you have to clear out the user's mailbox periodically, which takes up time and effort. This
way, you do not have to!
This was first published in July 2003