Tip

BlackBerry Enterprise Server and Microsoft Exchange permissions issue

Sometimes Exchange Server doesn't include the BlackBerry Enterprise Server "BESadmin" account on the correct server. Here's a quick fix for this:

  1. Sign on to an Exchange server with Exchange permissions.
  2. Go to Start ->Run and type Regedt32.
  3. You will be creating a DWORD in the registry:

    HKEY_CURRENT_USER\Software\Microsoft\Exchange
    \EXAdminShowSecurityPage DWORD value =1

  4. Close the registry.
  5. Open Exchange System Manager
  6. Expand your Organization -> Admin Groups and right click on your first admin group.
  7. Select Properties and then click on the Security tab.
  8. If your "BESadmin" is not there, click Add, assign the rights it needs and then click OK.
  9. Repeat steps 7 and 8 for each admin group.

Now every Exchange server under each admin group should have the proper BlackBerry Enterprise Server permissions needed and you won't have to worry about missing permissions. The permissions get pushed down even when a new Exchange server is added to an admin group. When you right click on the Exchange server in Exchange System Manager, the rights are grayed out.

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Related information from SearchExchange.com:

  • Reference Center: Mobile and wireless
  • Reference Center: Exchange permissions and authentication

  • This was first published in November 2005

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