Avoid trouble with changed passwords

It is always a good idea to rotate critical system passwords on any server to prevent security breaches. The best example of this is rotating the password for the console admin account. However, changing the passwords for system accounts can often create unpredictable problems if you don't know how to update the rest of the system to use the same passwords for that account. Sometimes this is unavoidable, especially if a tool has been used to change the system accounts.

With Exchange Server, changing the password for the Exchange Server service account can cause it not to start, especially if it's been changed in the User Manager for Domains utility but not also updated in the Exchange Server Administrator. Here's how to make sure that doesn't happen:

  1. On the Exchange Server machine, open Control Panel | Services (or Control Panel | Administrative Tools | Services if you're using Windows 2000 Server) and select the Directory service.

  2. Under the Log On tab, reset the password for the Directory service to match the username and new password for the Exchange Server service account. Click OK.

  3. Update the System Attendant Service in the same fashion.

  4. Open the Exchange Server Administrator, select the Configuration container and bring up its Properties page.

  5. Select the Service Account Password tab and go to the Service Account Password Change dialog box.

  6. Type in and confirm the new password.

  7. Upon clicking

    Requires Free Membership to View

  1. OK, the message "Initializing Service Account Password Change" will appear for all the servers on your site.

  2. Stop and restart all Exchange Server services.

Serdar Yegulalp is the editor of the Windows 2000 Power Users Newsletter.

This was first published in November 2002

There are Comments. Add yours.

TIP: Want to include a code block in your comment? Use <pre> or <code> tags around the desired text. Ex: <code>insert code</code>

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
Sort by: OldestNewest

Forgot Password?

No problem! Submit your e-mail address below. We'll send you an email containing your password.

Your password has been sent to:

Disclaimer: Our Tips Exchange is a forum for you to share technical advice and expertise with your peers and to learn from other enterprise IT professionals. TechTarget provides the infrastructure to facilitate this sharing of information. However, we cannot guarantee the accuracy or validity of the material submitted. You agree that your use of the Ask The Expert services and your reliance on any questions, answers, information or other materials received through this Web site is at your own risk.