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Exchange Server 2003 cluster diagnostics


Marc Grote
12.13.2005
Rating: -5.00- (out of 5)


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Clusdiag is a free graphical cluster diagnostics and verification tool from Microsoft that can help you determine the health of your Windows/Exchange Server cluster. It can analyze an online cluster or cluster log file, and capture all event log entries and cluster log files from each node of a cluster.

All collected information is merged into a single log file and then displayed by Clusdiag for human reading. Built-in filtering capabilities allow you to find information more quickly. One of my favorite features is the ability to display a graphical report of the network and disk configuration.

Supported versions to install ClusDiag

Platforms on which ClusDiag can diagnose clusters

Download and installation

You can download Clusdiag here. After you download it, simply install the tool by answering some standard installation questions.

Using Clusdiag

For this article, I used a two-node Windows Server 2003 cluster with Exchange Server 2003 SP1.

Figure 1: Two-node Windows Server 2003 cluster with Exchange Server 2003
[IMAGE]

Clusdiag uses two modes:

Figure 2: Clusdiag online or offline mode
[IMAGE]

After connecting online to the cluster, you can start Clusdiag's discovery process.

Figure 3: Clusdiag captures log files
[IMAGE]

Clusdiag contains a link to the Microsoft Windows Server 2003 Cluster Web site, where you can find much cluster information.

Figure 4: Link to the Windows Server 2003 Cluster Web site
[IMAGE]

One of the great benefits of ClusDiag is the graphical presentation of the Cluster Resource Dependencies. With the help of this nice function, you


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can see the dependencies from each created resource. As you can see in Figure 5, the following components depend on the EVS-SA (System Attendant) resource:

You can see here that there are some changes to Windows Server 2000/Exchange 2000 clusters.

Figure 5: Graphical view of cluster resource dependencies
[IMAGE]

ClusDiag creates several log files in the Clusdiag installation directory. For every node in the cluster, it creates a log file called Nodename_cluster.log, which contains very useful information about each cluster node.

Figure 6: ClusDiag log files
[IMAGE]

If you want to run a test in Clusdiag's online mode, it requires that the following files are installed on the target node:

  • DLL files:

    These files are automatically installed when you click Run Test or Capture Logs (Full capture). It is possible to install the files manually if you click Tools in the menu.

    Figure 7: Install remote files
    [IMAGE]

    If you want to have a graphical trace of the clusters network configuration, click Reports – Network statistics.

    Figure 8: Graphical view of the network configuration
    [IMAGE]

    For a graphical view of the disk on your Cluste,r click Reports – Disk statistics.

    Figure 9: Graphical view of disk statistics

    [IMAGE]

    Conclusion

    ClusDiag is the first tool to examine the status of your Windows Server 2003 cluster. If you know that your Windows cluster is healthy, you then have a stable basis for your Microsoft Exchange cluster installation. In this article, I've shown just a few of Clusdiag's capabilities. I recommend you study the Clusdiag help file for more information.

    Keep in mind to only use Clusdiag in online mode after cluster installation or in test environments.

    Related links

  • High Availability Guide for Exchange Server 2003
  • ClusDiag Download page
  • Cluster Server Recovery Utility (ClusterRecovery.exe)

    About the author: Marc Grote is a MCSA/MCSE Messaging & Security, Microsoft Certified Trainer, and Microsoft MVP for ISA Server. He works as a freelance IT trainer and consultant in the north of Germany and as a part-time employee of Invenate GmbH in Hanover, Germany, consulting on the company's Windows server infrastructure. He specializes in ISA Server, Exchange Server, and security on Windows 2000 and Windows 2003. You can visit his homepage at http://www.it-training-grote.de.


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    Related information from SearchExchange.com:

  • Ask the Expert: Exchange 2003 cluster virtualization a good idea?
  • Learning Center: Exchange clustering 101 and 102
  • Reference Center: Exchange Server administration tools



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