Stripping attachments from non-delivery reports

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Non-delivery reports (NDRs) are messages automatically generated by Exchange when a particular piece of e-mail cannot reach its intended recipient. If the send operation fails, the sender receives a report that provides details about the failed message.

Any attachments associated with a failed message are typically included in an NDR. However, if you're dealing with bandwidth or disk space considerations, you can force Microsoft Exchange to omit attachments in NDRs -- or at least exclude attachments larger than a certain size.

To enforce this rule:

There are a couple of drawbacks to stripping attachments from NDRs. For

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one, you can't automatically resend any such "bounced" messages by using the Send Again option in the NDR. Removing attachments also gets rid of the details needed to resend the message as is.

On the other hand, if users retain a copy of all sent mail in Outlook or in an Exchange folder, they can always resend copies of failed messages from there.

This limit does not have an effect on NDRs generated by messages not sent by SMTP -- for example, an e-mail sent from one Exchange mailbox to another that isn't delivered properly.

About the author: Serdar Yegulalp is editor of the Windows Power Users Newsletter.

Tip: Dealing with undeliverable messages in Exchange Server

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