Hosting an Exchange server through an ISP's dynamic IP address is sometimes the most practical approach for small IT shops. But this can create spam blacklisting issues and prevent email delivery to some recipients. One solution to this problem is to use a free third-party email account like MSN Hotmail to send messages from within Microsoft Outlook. In this tip, Exchange MVP Brien Posey explains how to set up the Microsoft Office Outlook Connector to configure access to a Hotmail account via Outlook 2007 on Windows Vista. He also covers some blocked features and limitations you need to consider when implementing this email workaround.
Installing the Microsoft Outlook Connector
The Outlook Connector is a Microsoft add-in that interfaces with MSN Hotmail and Exchange Server. It's available in a 3.8 MB executable file download.
To install the connector:
Configuring Microsoft Outlook 2007
Now that you've successfully created a profile, follow these steps to configure Outlook 2007:
Human Interaction Proof challenges
When sending Hotmail messages via Outlook, Microsoft prevents the Hotmail/Outlook combination from being used as an automated mechanism to send spam. The first few times that you send a message through Outlook, it will behave similar to the way that it behaves when sending mail from an Exchange server.
Periodically, however, Microsoft Office Outlook Connector will issue a Human Interaction Proof (HIP) challenge. As such, Microsoft Outlook will prompt you to answer a question that only a human (not an automated program) could answer. Most often, the HIP challenge asks you to type the characters that you see on the screen (Figure 1).
[IMAGE]Figure 1. The Microsoft Office Outlook Connector may issue a Human Interaction Proof challenge.
You may also receive an audio challenge, which is similar to the Human Interaction Proof challenge, but requires you to listen to an au
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dio recording and transcribe numbers that are read aloud (Figure 2).
[IMAGE]Figure 2. An audio challenge ask you to transcribe the numbers as they are read to you.
The audio used in this challenge is presented to make automated transcription impossible. Be aware that the audio quality is very distorted, and there is a lot of background noise. Fortunately, the Microsoft Office Outlook Connector gives you the option to switch from an audio challenge to a text challenge, or vice versa.
When you compose a message and click Send, the message is placed in your Outbox. If the Microsoft Office Outlook Connector issues an HIP challenge, you will receive it at this point. The message will remain in your Outbox until you have completed the challenge. If a message moves from your Outbox to your Sent Items folder, then it has been sent and no challenge was required.
Blocked features and limitations
The Hotmail Web interface doesn't have as much functionality as Microsoft Outlook, nor does it have a way to archive messages.
The Server Status button is located in the lower right-hand corner of the Outlook interface. You'll see a yellow triangle with an exclamation point just to the left of the Server Status button. If you click this button, you'll receive a report explaining how close you are to reaching your storage quota and which Outlook components are connected to Hotmail.
Most likely, you'll find an error message associated with the calendar. This is because the Microsoft Office Outlook Connector blocks calendar synchronization without a paid Hotmail subscription, as well as access to Tasks and Notes.
About the author: Brien M. Posey, MCSE, is a four-time recipient of Microsoft's Most Valuable Professional Award for his work with Windows Server, Internet Information Server (IIS) and Exchange Server. Brien has served as CIO for a nationwide chain of hospitals and healthcare facilities, and was once a network administrator for Fort Knox. You can visit Brien's personal web site at www.brienposey.com.
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