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Troubleshooting Microsoft Outlook third-party add-ins


Serdar Yegulalp
11.28.2006
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A lot of software and even some hardware devices have add-ins to expand their functionality in other programs. Microsoft Outlook has such add-ins available for it, but both users and administrators need to be wary -- these add-ins can negatively impact Microsoft Outlook's behavior and performance.

The detrimental effect of these add-ins may not be obvious. One example is the Broadcom Bluetooth networking driver, which includes an add-in for Microsoft Outlook. Version 3 of the driver caused Microsoft Outlook to crash; Version 5 fixes the issue.

The most common ways to troubleshoot the detrimental effects of Microsoft Outlook third-party add-ins:

This predicament isn't limited to third-party add-ins for Microsoft Outlook, but extends through other Microsoft Office products as well. For instance, the Symantec Norton Anti-Virus plug-in, which was intended to scan Microsoft Word documents for viruses, had the uni


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ntended side effect of making Word extremely unstable; it would often crash as soon as it was launched. Since it conferred little advantage that wasn't already provided by Norton Anti-Virus as a whole, the best thing to do was disable it.

About the author: Serdar Yegulalp is editor of the Windows Power Users Newsletter.

Do you have comments on this tip? Let us know.

Related information from SearchExchange.com:

  • Tip: When Microsoft Outlook does not shut down properly
  • Tip: Common Microsoft Outlook DLL errors
  • Learning Center: The Microsoft Outlook Toolbox
  • Reference Center: Microsoft Outlook tips and resources
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