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Exchange Server and the iPhone: What you need to know
Is the iPhone the best mobile device for an Exchange organization? The decision is ultimately up to you, but our tutorial is a good place to start. Learning Guide
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ActiveSync essentials for the Exchange admin
From the basics to the advanced, this guide runs the gamut of Exchange ActiveSync topics. Is ActiveSync right for your organization? What does that error message mean? This guide answers all your questions. Learning Guide
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How to connect an iPhone to OWA
Discover how easy it is to connect an iPhone to OWA on Exchange Server 2007 and Exchange 2010. You'll also learn how to retire your Windows Mobile device in favor of an iPhone Tutorial
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Test your setup before connecting iPhone to Exchange with ActiveSync
Get the steps to connect iPhone to Exchange Server using ActiveSync -- starting with how to test the setup on a Windows Mobile device or emulator. Tutorial
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Configure CA certificates for iPhone and Exchange Server 2007
Since the iPhone was not originally intended for enterprise use, certain operating system components -- like the certificate store -- are hard to locate and configure. But by following a few steps and properly configuring your certificates, the iPhon... Tutorial
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Identify Exchange Server 2010 ActiveSync certificate errors
There are numerous issues that can prevent ActiveSync from working properly on Exchange Server 2010 mobile devices. But certificate-related issues are usually the most common causes. Get troubleshooting basics to ensure your certificates are properly... Tutorial
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Exchange Server 2010 features pinpoint mobile device issues
If you've recently deployed Exchange Server 2010 in your organization and a user calls with a mobile device problem, look at the Exchange Control Panel first to start diagnosing the problem. Tutorial
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Top 5 Exchange mobile tips of 2009
From configuring ActiveSync authentication in Exchange Server 2007 to performing a remote wipe of a mobile device, these were our most popular Microsoft Exchange mobile tips of 2009. The Year in Review
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Using Windows Mobile 6.5 with Exchange 2007 mobile devices
Windows Mobile 6.5 has it pros and cons. Check out this multipart tutorial to decide whether or not the OWA and ActiveSync improvements are reasons enough to upgrade. Tutorial
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Top 5 Exchange ActiveSync tips
Being able to troubleshoot problems with Exchange ActiveSync, such as NAT firewall failures and other error messages, is crucial to keep users mobilized. This collection of top tips answers the most common ActiveSync problems our users have encounter... Top Tips
- See More: Essential Knowledge on Mobile Devices
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Deadline looms for iPhone iOS 4 users needing Exchange access
Apple released an update to the iPhone iOS 4.0.0 to fix issues with Exchange ActiveSync that caused heavier than normal server loads and sync issues. Article | 23 Jul 2010
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Exchange admins await iPhone iOS 4 fix
IT shops are still looking for a real fix to the performance drain caused by Apple's new iPhone operating system, iOS 4, and Exchange ActiveSync. Article | 07 Jul 2010
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Mobile device admin options leave IT shops wanting
Windows mobile device management products have remote wipe, but they don't address the big gorilla. Article | 20 Feb 2008
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New mobile device management server hits Microsoft lineup
Microsoft this week added a management server for mobile devices that will allow IT shops to update devices on the fly. Article | 23 Oct 2007
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BlackBerry, BES health necessary for fast problem resolution
BlackBerry and BES must operate in healthy environments to avoid outages and other issues. Zenprise recently put together a list of best practices to ensure the BES is healthy and problems are solved swiftly. Article | 26 Sep 2007
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BlackBerry troubleshooting, support boosted
BlackBerry troubleshooting tools from Zenprise can ease mean time to resolution for mobile device issues. Article | 18 Jul 2007
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BlackBerry coming to Windows Mobile
BlackBerry features will soon be available on Windows Mobile devices in a software application suite that offers BlackBerry email, messaging, calendar and other applications. Article | 25 Apr 2007
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Outlook 2007: Image spam, mobile malware rising
Like other security vendors, Sophos is trying to stay ahead of threats that keep getting more sophisticated and menacing. Steve Munford, the company's CEO, is particularly concerned about the rise of image spam and the likelihood of more mobile phone... Interview | 04 Jan 2007
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Direct Push security questionable
Email received via Microsoft Direct Push, while encrypted over the air, is stored in an unsecured state, prompting some mobile experts to declare it a flaw. Article | 08 Nov 2006
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Mobility pumps up gym equipment vendor
Wireless work order software beamed to BlackBerrys has boosted productivity for a New England company that sells and services gym equipment. Article | 05 Oct 2006
- See More: News on Mobile Devices
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How to fix three nagging iPhone problems in Exchange 2007
If your iPhone users are having trouble accessing Exchange 2007 email and calendaring, you can sidestep the problems before they happen. Tip
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Exchange ActiveSync tweaks that will lower your company’s phone bills
These days, everyone’s looking to save a few bucks wherever they can. Find out how a few minor ActiveSync modifications can go a long way toward lowering your company’s phone bills. Tip
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Exchange Online mobile device support: A comprehensive look
As Exchange organizations look to Office 365, questions arise about mobile device support in the cloud. Exchange Online may have the features your enterprise wants and needs. Tip
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The pros and cons of Exchange vs. MDM for mobile management
With so many users accessing Exchange mail remotely, IT pros have to make mobile device management a priority. Should you use Exchange Server or Mobile Device Manager? Tip
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Managing Exchange 2010 SP1 ActiveSync from the command line
The number of mobile users grows by the day, so it helps to understand how to manage ActiveSync from the command line. Here are the four most important EMS commands in Exchange 2010 SP1. Tip
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Spotting the five most common iPhone and Exchange ActiveSync problems
Are your iPhone users having difficulty connecting to Exchange? Before you do anything else, check these five trouble spots. Tip
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Exchange Information Rights Management secures Windows Phone email
Do you have Windows Phone users? Good news: Information Rights Management is supported in the upcoming Windows Phone 7.1. Here’s how to use it with Exchange Server 2010 SP1. Tip
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Best practices for securing Exchange ActiveSync
Sure, ActiveSync is easy to set up and administer, but how comfortable are you with its security? These best practices will go a long way toward protecting your CAS. Tip
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BES 5.0.2 and Exchange 2010 SP1: What you should know
Can't decide which version of BES 5.0.2 to roll out? Compare features and determine if your setup meets the prerequisites. Tip
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EMS commands to modify ActiveSync throttling policies
Throttling Exchange ActiveSync policies takes a certain amount of command-line savvy. Get the command-specific info you need. Tip
- See More: Tips on Mobile Devices
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Resolving a mobile device problem in Outlook 2003
The answer to dealing with a mobile issue in Outlook 2003 might be properly configuring your URL. Ask the Expert
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Requirements for connecting mobile devices to Exchange 2003
Take a look at the different requirements for mobile devices such as an iPhone or Blackberry to connect to Exchange Server 2003. Ask the Expert
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Troubleshooting password issues with Windows Mobile 6.1
Find out what to do if you Windows Mobile 6.1 password disappears upon restarting. Ask the Expert
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Synchronized Exchange mobile device showing deleted appointment
After synchronizing a mobile device with Exchange Server, a user's deleted appointment is still showing on their device. See how to remedy this issue here. Ask the Expert
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Enabling encryption with digital certificates on BlackBerry devices
If you are using digital certificates to encrypt email in Microsoft Outlook 2003, find out how to use the same certificates for email on your BlackBerry devices. Ask the Expert
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Issues viewing email with attachments on BlackBerry mobile device
If you cannot properly view an email with an attachment on your BlackBerry mobile device, the problem could be the use of digital certificates. Ask the Expert
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Email is appearing on BlackBerry mobile devices, but bypassing Outlook 2007
Find out why your BlackBerry mobile device might be receiving emails that never appear in your Microsoft Outlook 2007 inbox. Ask the Expert
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Email mistakenly marked as 'read' when received on BlackBerry devices
Discover how to troubleshoot BlackBerry email issues with POP3 and Exchange by implementing a proper BlackBerry Enterprise Server (BES). Ask the Expert
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Tools to report on Outlook Mobile Access usage
Find out what tools work in conjunction with Exchange Server 2003 and Outlook Web Access (OWA) to report on Outlook Mobile Access (OMA) usage. Ask the Expert
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Unable to accept Outlook 2003 meeting change requests on a BlackBerry
If you cannot use your BlackBerry to accept meeting change requests in Outlook 2003, you should upgrade your BlackBerry Enterprise Server (BES). Ask the Expert
- See More: Expert Advice on Mobile Devices
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greylist (or graylist)
A greylist (also spelled graylist) is a list of e-mail addresses or domain names that a spam filter uses to identify suspected spam. If a message arrives from an address or domain on the list, it will be quarantined and then delivered to the subscrib... Definition
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reverse proxy server
A reverse proxy server is a proxy server that relays connection requests for inbound network traffic. Definition
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Sender ID
Sender ID is Microsoft's proposed e-mail sender authentication protocol designed to protect against domain spoofing and phishing exploits. Definition
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distribution list
In e-mail applications, a distribution list is a group of mail recipients that is addressed as a single recipient. Definition
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HailStorm
Part of Microsoft's .Net initiative, HailStorm is the company's plan to provide a single place on the Web where any individual user (who pays a fee) may securely store personal and financial information that can be shared with others when desired (fo... Definition
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Windows Internet Naming Service (WINS)
Windows Internet Naming Service (WINS), part of the Microsoft Windows NT and 2000 Servers, manages the association of workstation names and locations with Internet Protocol addresses (IP addresses) without the user or an administrator having to be in... Definition
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How to fix three nagging iPhone problems in Exchange 2007
If your iPhone users are having trouble accessing Exchange 2007 email and calendaring, you can sidestep the problems before they happen. Tip
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Exchange ActiveSync tweaks that will lower your company’s phone bills
These days, everyone’s looking to save a few bucks wherever they can. Find out how a few minor ActiveSync modifications can go a long way toward lowering your company’s phone bills. Tip
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Exchange Online mobile device support: A comprehensive look
As Exchange organizations look to Office 365, questions arise about mobile device support in the cloud. Exchange Online may have the features your enterprise wants and needs. Tip
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The pros and cons of Exchange vs. MDM for mobile management
With so many users accessing Exchange mail remotely, IT pros have to make mobile device management a priority. Should you use Exchange Server or Mobile Device Manager? Tip
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Managing Exchange 2010 SP1 ActiveSync from the command line
The number of mobile users grows by the day, so it helps to understand how to manage ActiveSync from the command line. Here are the four most important EMS commands in Exchange 2010 SP1. Tip
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Spotting the five most common iPhone and Exchange ActiveSync problems
Are your iPhone users having difficulty connecting to Exchange? Before you do anything else, check these five trouble spots. Tip
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Exchange Information Rights Management secures Windows Phone email
Do you have Windows Phone users? Good news: Information Rights Management is supported in the upcoming Windows Phone 7.1. Here’s how to use it with Exchange Server 2010 SP1. Tip
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Best practices for securing Exchange ActiveSync
Sure, ActiveSync is easy to set up and administer, but how comfortable are you with its security? These best practices will go a long way toward protecting your CAS. Tip
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BES 5.0.2 and Exchange 2010 SP1: What you should know
Can't decide which version of BES 5.0.2 to roll out? Compare features and determine if your setup meets the prerequisites. Tip
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EMS commands to modify ActiveSync throttling policies
Throttling Exchange ActiveSync policies takes a certain amount of command-line savvy. Get the command-specific info you need. Tip
- See More: All on Mobile Devices
About Mobile Devices
Microsoft Exchange Server administrators often have to manage Windows Mobile devices, BlackBerrys, and smartphones as part of their email and messaging administration duties. These tips and tutorials will help you master Exchange Server mobile device management technologies like ActiveSync and Direct Push and teach you how to correctly set up, synchronize and secure your corporate mobile devices.