Exchange Administration

POP3 email not appearing in Outlook 2007

Take a look at the steps you should take to resolve issues you may have with an additional POP3 email account not showing up in Outlook 2007.Ask the Expert

Exchange Mailbag: POP3 settings and Outlook issues

In the new Exchange Server Mailbag, expert David Sengupta responds to user questions ranging from how to troubleshoot POP3 and mailboxes settings on Exchange Server 2003 to exporting GALs and fixing Outlook error messages.Misc

POP3 users sending email to external domains

You can easily resolve issues you may have sending email as a POP3 user by tweaking your Outlook client configuration settings.Answer

Preventing duplicate SMTP addresses on Exchange

See our expert's advice for dealing with and removing duplicate SMTP addresses.Ask the Expert

Email issues after configuring hosted Exchange server on laptop

Take a look at the steps you need to take in order to ensure your email is available on your Exchange server on both your laptop and desktop.Ask the Expert

Looking for a hosted Exchange provider that allows email auditing

Get an expert's view on the hosted Exchange market.Ask the Expert

Problems receiving email from outside a Exchange Server 2003 domain

Find out what type of setup is necessary when trying to receive emails from outside of an Exchange Server 2003 domain.Ask the Expert

Exchange Server 2003 collects email from only specific POP3 domains

Find out how you can avoid DNS issues related to a Exchange 2003 server only collecting email from specific POP3 domains.Ask the Expert

Changing email address formats in Exchange Server 2003

Find out how to change the email address formats in Active Directory while using Exchange Server 2003.Ask the Expert

Stop personal calendar appointments from showing on Exchange Server

Find out how to prevent personal Microsoft Outlook 2007 calendar appointments from appearing publicly on Exchange server.Ask the Expert

Recreating IIS virtual directories for OWA, OMA and Exchange ActiveSync

Exchange Server 2003 uses virtual directories in Internet Information Services (IIS) for a number of Microsoft Exchange services -- mainly, Outlook Web Access (OWA), Outlook Mobile Access (OMA) and Exchange ActiveSync. Learn three different ways you can recreate these IIS virtual directories if they become damaged or corrupted.Tip

Exchange Server domain name changes -- don't forget about IIS

Because of their co-dependent relationship, changes to Exchange Server can influence Internet Information Server (IIS) behavior and vice versa. One potentially troublesome interaction between Exchange Server and IIS involves domain name changes.Tip

Forms-based authentication errors with OMA and ActiveSync

You may experience several Event ID errors when using forms-based authentication with Exchange Server 2003 ActiveSync and Outlook Mobile Access. In this tip, SearchExchange.com contributor Serdar Yegulalp explains what they are and how to work around them.Tip

Disappearing OWA and Exchange virtual directory settings

Be careful when rebooting Internet Information Server. You may lose changes to your Outlook Web Access and Exchange Server virtual directory settings.Tip

Step-by-Step Guide: How to repair Exchange-related IIS virtual directories

Exchange Server depends on Internet Information Server (IIS) virtual directories for a number of functions related to Outlook Web Access, Outlook Mobile Access and ActiveSync. IIS virtual directories are generally stable, but can become corrupted by inappropriate administrative action. This tutorial provides step-by-step instructions on how to repair them if they are damaged.Step-by-Step Guide

Step 4: Reset permissions on the ExchWeb directory

Step-by-Step Guide: How to repair Exchange-related IIS virtual directories -- part 4 of 4Article | 20 Feb 2006

Step 3: Create new Exchange-related IIS virtual directories

Step-by-Step Guide: How to repair Exchange-related IIS virtual directories -- part 3 of 4.Article | 20 Feb 2006

Step 2: Remove damaged Exchange-related IIS virtual directories

Step-by-Step Guide: How to repair Exchange-related IIS virtual directories -- part 2 of 4.Article | 20 Feb 2006

Step 1: Back up existing Exchange-related IIS virtual directories

Step-by-Step Guide: How to repair Exchange-related IIS virtual directories -- part 1 of 4.Article | 20 Feb 2006

Configuring IIS to authenticate OWA users

IIS must be configured to authenticate before users will be able to log onto Outlook Web Access. Here are step-by-step instructions on how to do it.Ask the Expert

Diagnose Exchange Server mail flow failures

An Exchange Online administration primer for Office 365 newbies

Don’t wait until it’s too late. Become familiar with the basics of Microsoft’s Exchange Online administration prior to making the move to Office 365.Tip

Exchange Administration Center (EAC)

The Exchange Administration Center (EAC) is a Web-based management console for managing Exchange Server 2013 environments.Definition

Five free Exchange add-ons you should download now

These five Exchange and Outlook add-ons are great for two reasons: They'll simplify your job and they're free.Photo story

Five free Exchange and Outlook add-ons that ease administration woes

These five Exchange and Outlook add-ons are great for two reasons: They’ll simplify your job and they are free.Photo Story

How to write reusable PowerShell scripts for Exchange Server

We’ve all heard about the virtues of PowerShell. Reusable scripts may not change your life, but they'll certainly change your job and save you lots of time.Tip

Exchange Management Console (EMC)

The Exchange Management Console (EMC) is a graphical user interface that allows administrators to manage the configuration of their Exchange organizations.Definition

Economic implications of Exchange virtualization

Cost savings are a great reason to virtualize Exchange. However, where those savings lie isn’t always obvious. Home in on these three areas during your virtualization project.guide

How to track Microsoft Exchange Server licenses for free

No one wants to break Microsoft’s licensing laws, so keeping track of your Exchange licenses is critical. It may not be obvious due to its name, but this free Microsoft tool can help.Tip

Three reasons behind Exchange 2010 Management Console failures

It’s not uncommon for the Exchange 2010 management console to break down. Some failures may be attributed to changes made since Exchange 2007, but there are other causes as well.Tip

Ask Microsoft: Simplifying software licenses

Microsoft licensing executive Sunny Jensen Charlebois answers users' questions about the complexity of the company's software licensing program.News | 11 Nov 2004

Microsoft's licensing takes a step in a new direction

The software maker's new "step-up" licensing program gives certain customers a free upgrade from standard to enterprise editions of major products.News | 28 Sep 2004

David Sengupta

Expert

Microsoft MVPs hear future of messaging at summit

Brien M. Posey, Microsoft MVP and SearchExchange.com contributor, talks about some of the Exchange and Outlook headline topics at the recent MVP summit.Tip

Expire the License Logging Service

Long-standing problems with the License Logging Service mean one thing: disable it.Tip

Can I purchase one Exchange 2000 enterprise license and use it to setup the front-end server?

Ask the Expert

What’s the difference between MX records and smart hosts?

A new Exchange administrator is confused as to the difference between MX records and smart hosts. Discover what each does and their role in email delivery.Answer

Office 365 archive mailbox and retention policy setup

Excessively large mailboxes are bad news for Office 365 deployments. Instead, create and configure archive mailboxes and corresponding retention policies.Tip

Locating unused Exchange Server mailboxes with PowerShell code

Unused Exchange mailboxes are not only a licensing issue, but also a security vulnerability. Pinpoint empty and inactive mailboxes with PowerShell.Tip

MX record (Mail Exchange record)

An MX record (Mail Exchange record) is a domain name system (DNS) server record that contains information about which mail server the domain uses to receive mail.Definition

A lesson on Exchange Server 2010 resource mailbox management

Resource mailbox management may seem tedious, but properly configured and customized mailboxes make life easier on admins and end users alike.Tip

ActiveSync support in Windows 8 helps Exchange shops control BYOD

Windows 8 and Windows RT lean on an old friend for Exchange connectivity. It improves Exchange mailbox security on tablets, making BYOD more feasible for Exchange orgs.Tip

Automating Exchange mailbox creation and provisioning step-by-step

If you're looking to steal more valuable time to put toward other more important tasks, take a look at these cmdlets that can automate mailbox creation and provisioning for your users.Tip

Are Exchange Server 2010’s discovery capabilities enough?

While Exchange 2010 contains helpful discovery features, they may not be sufficient for every company’s legal needs. See why you may need to supplement them with a third-party product.Tip

Exchange Mailbag: Addressing Exchange 2010 Global Address List issues

The Global Address List is one of the most integral parts of Exchange 2010, but also one of the most misunderstood. Get answers to common GAL problems in the latest edition of our expert mailbag.Answer

Your guide to our Exchange explained series

Unsure about what hosted Exchange is, or what it means to virtualize an Exchange server? Our Exchange explained series dissects those topics and more.guide

Helpful third-party tools for Exchange Server

Check out these 12 third-party Exchange management tools and see how they can help administrators monitor, archive and migrate Exchange servers.Article | 22 Dec 2009

Mailscape 4.4

Discover Mailscape 4.4, an Exchange systems management tool that helps admins proactively manage, monitor and troubleshoot multiple Exchange servers.New Product Showcase

AppAnalyzer 4.0 for Exchange

Get an introduction to AppAnalyzer 4.0 for Exchange tool which helps email administrators, IT personnel and executives understand Exchange Server usage.New Product Showcase

Quest ChangeAuditor for Exchange

Check out Quest's ChangeAuditor, which gives Exchange administrators the tools to audit Exchange Server activities and provides alerts when changes occur.New Product Showcase

Azaleos OneStop ViewXchange

Azaleos OneStop ViewXchange dashboard add-on tool lets customers view their Exchange Server system health, performance and activity information as well as email access and delivery performance data.New Product Showcase

Analyzing Exchange ActiveSync data from .CSV report files

Using the Exchange Management Shell (EMS) command, Export-ActiveSyncLog, you can extract valuable Exchange ActiveSync usage data from your Client Access server's Internet Information Services (IIS) logs. The ActiveSync data extraction process creates six different reports in a .CSV or comma-separated values file format. Learn how to view these reports, what type of data each report contains and how to analyze the data to monitor mobile device activity in an Exchange Server environment.Tip

Top Exchange Server performance monitoring and troubleshooting tools

Maintaining a healthy Exchange server is critical to achieving peak performance. Leveraging the monitoring and troubleshooting capabilities of tools such as the Performance Monitor, which prevents growth-related performance issues through capacity planning and long-term analysis, can help. You'll also learn about tools that can simulate workloads to stress test Exchange Server as well as tools that can pinpoint the root cause of any performance problem that may be crippling your Exchange server.Resource Guide

Extracting Exchange ActiveSync data from IIS log files

Mobile messaging is one of the few Exchange Server features that can have a direct effect on a company's bottom line. Unfortunately, Microsoft Exchange Server lacks native reporting capabilities. Even so, it's possible to extract Exchange ActiveSync data to analyze mobile device usage. In this tip, find out how to extract Exchange ActiveSync data from IIS log files using a simple Exchange Management Shell (EMS) command.Tip

How effective is tracking the IP address of an email hacker?

Find out whether tracking the IP address of a hacker who has accessed your Microsoft Outlook email account will prevent future email security breaches.Ask the Expert

Error message: 'ID no: 8004100e Exchange System Manager'

Exchange Server error 'ID no: 8004100e Exchange System Manager' occurs when all other Exchange services and servers are running as expected. Find out why.Ask the Expert

Examining multisite database availability groups in Exchange 2010

Multisite database availability groups are a solid high availability choice, but can pose problems. Fortunately, options are available.Tip

Exchange 2013 storage considerations when virtualizing on Hyper-V

Practice caution when it comes to Exchange 2013 storage on Hyper-V and always remember these five crucial facts.Tip

Step by step: Exchange 2010 virtualization on vSphere

Any Exchange 2010 virtualization project requires a careful and methodical approach. Follow the steps outlined here to make your transition seamless.Tip

Top Exchange administration tips of 2012

We published more than 100 great Exchange administration tips in 2012. Based on your clicks, we present our annual best-of list.Feature

Explaining client access server role changes in Exchange 2013

The client access server role has been reborn in Exchange Server 2013. While the changes may seem radical, they represent a change for the better.Tip

Exchange Remote Connectivity Analyzer (ExRCA)

The Exchange Remote Connectivity Analyzer (ExRCA) is a Web-based tool that helps Exchange administrators identify and troubleshoot connectivity issues in their deployments.Definition

The benefits of consolidating Exchange server roles in Exchange 2013

The consolidation of Exchange server roles in Exchange 2013 was a big change. It was done for numerous reasons, many of which make life easier for admins.Tip

ExBPA (Exchange Best Practices Analyzer)

The Exchange Best Practices Analyzer (ExBPA) is a tool that helps administrators to gauge the health of their Exchange Server environment.Definition

Troubleshooting Exchange 2010 free/busy issues

Users rely on Exchange 2010 free/busy to keep their Outlook calendars up to date. If it goes down, you should check these key areas first.Tip

VMware vSphere necessities for Exchange 2010 virtualization

The right hardware, software and tools will enhance any Exchange 2010 virtualization effort. Heed these suggestions if virtualizing with VMware vSphere.Tip

How to prepare Exchange Server 2010 for reusable PowerShell scripts

Creating reusable PowerShell scripts can save admins valuable time. But before you begin writing them, you’ve got to get your Exchange Server 2010 environment in order.Tip

How to connect to Office 365’s PowerShell in the cloud

Admins can get more granular control of Office 365 resources after connecting to PowerShell. Unfortunately, determining how to make that initial connection isn’t immediately clear.Tip

PowerShell essentials for Exchange 2010 administrators

Microsoft has made it clear PowerShell is going to be the administrative tool of choice moving forward. Familiarize yourself with basic syntax or get left behind.Tip

Centrally managing out-of-office messages in Exchange Server 2010

Is out-of-office message management possible in Exchange 2010? Microsoft doesn’t officially support it, but our expert attempted a couple methods to find out.Tip

Complete your Exchange 2010 migration: Move data using PowerShell

You’ve taken the necessary precautions and followed all the right steps. Complete your Exchange 2010 migration by moving public folders, PST files and mailboxes with PowerShell.Tip

Managing Exchange 2010 SP1 ActiveSync from the command line

The number of mobile users grows by the day, so it helps to understand how to manage ActiveSync from the command line. Here are the four most important EMS commands in Exchange 2010 SP1.Tip

Exchange 2010 migration: Preparing Active Directory using PowerShell

Your Active Directory forest has to meet some prerequisites before migrating to Exchange Server 2010. These Powershell commands let you verify and prepare AD for the move.Tip

Remotely connecting to Exchange 2010 with PowerShell, WinRM

Learn how to establish a remote Exchange Management Shell connection with PowerShell 2.0 and WinRM to manage multiple Exchange 2010 servers and more.Tip

Exchange Management Shell hints for the reluctant admin

Exchange Management Shell skills are more valuable now than ever before, especially with Exchange 2010. Now’s the time to become command-line savvy.Tip

EMS commands to modify ActiveSync throttling policies

Throttling Exchange ActiveSync policies takes a certain amount of command-line savvy. Get the command-specific info you need.Tip

Microsoft Outlook Anywhere explained

With a growing remote and mobile workforce, users need easy access to email and information on Exchange servers. That’s where Outlook Anywhere comes in.Feature

Guide: Configuring Gmail in Outlook

Have any users requested their Outlook clients configured to access Gmail? Some may have already set it up themselves. Either way, it pays to know about the various options.Guide

Admin's guide to configuring Gmail in Outlook

Have any users requested Outlook to be configured so they can access their Gmail accounts? Some may have already set it up themselves. Either way, it pays to know about the various configurations.guide

Centrally managing out-of-office messages in Exchange Server 2010

Is out-of-office message management possible in Exchange 2010? Microsoft doesn’t officially support it, but our expert attempted a couple methods to find out.Tip

Exchange Mailbag: Fixing common Outlook user issues

In this edition of the Exchange Mailbag, our expert explains what to do if your users keep receiving duplicate messages, why spell check may not be working and more.Tip

Why 32-bit Microsoft apps persist on 64-bit Windows desktops

While Microsoft’s latest server products are 64-bit, Windows desktop apps come in 32- and 64-bit versions. In some cases -- such as Outlook 2010 -- the old 32-bit version wins.Tip

Configure SharePoint 2010 to send notifications through Exchange 2010

Email notifications are a great way to alert admins and users to SharePoint changes; you just need a mechanism to deliver them. That’s where Exchange 2010 comes in.Tip

All about Exchange 2010 distribution list management

Do you dread having to manage distribution lists? The Exchange Management Console and Shell simplify the job, and you always have the option to offload the task to users.Tip

Four reasons why Outlook passwords are not being saved

There are several potential reasons why your users’ Outlook passwords for Exchange are not being stored. Our expert examines the top four and their fixes.Answer

Five Exchange Control Panel feature improvements in Exchange 2010 SP1

If you aren’t using the Exchange Control Panel in Exchange Server 2010 SP1, take a look. It’s simple to use and supports mailbox auditing, MailTips, RBAC and more.Tip

Defining the relationship between Outlook, AD and Exchange Server

Find out how Outlook, AD and Exchange are connected and the roles each play for users.Ask the Expert

Event logs shed light on Exchange Server DSAccess issues

Exchange Server 2003 uses DSAccess to communicate with Active Directory. However, the distributed nature of Active Directory may make it difficult to get to the root cause of DSAccess issues. Begin the process by analyzing Event 2080 data.Tutorial

Set-ExchangeServer cmdlet can ease domain controller workloads

Exchange Server can distribute workloads evenly among domain controllers, but external factors can cause them to become overworked . Executing Exchange Management Shell's Set-ExchangeServer command can help lessen domain controller workloads.Tutorial

Problems viewing Exchange tabs after Exchange migration

If you've installed Admin tools from Active Directory during an Exchange migration, you may have issues viewing your Exchange tabs.Ask the Expert

Steps to clean AD to prepare for Exchange Server 2010

You need a clean Active Directory to deploy Exchange Server 2010. Follow these steps to remove Exchange Server 2007 remnants from AD before you begin the migration.Tutorial

Re-evaluate your Exchange 2007 Active Directory architecture

Exchange Server 2007 usually works well with existing Active Directory designs. A poorly designed AD architecture can actually hinder performance. The first step in evaluating your AD design is to understanding site structure and topology.Tutorial

Show hidden email addresses in a GAL on Exchange Server 2003

If you are having trouble seeing email addresses in your GAL, take a look at the steps necessary to view them on Exchange Server 2003.Ask the Expert

Remove Exchange 2003 from Active Directory to install Exchange 2010

A clean Active Directory is vital for an Exchange Server 2010 migration. If you still have Exchange 2003 remnants hanging around, use the ADSI Edit tool to remove them.Tutorial

How DSAccess service improves Exchange Server 2007 reliability

On a smaller network, DSAccess service will work with a couple domain controllers and a single global catalog server. On a larger network, however, DSAccess service can choose up to 10 domain controllers and 10 global catalog servers. What are the benefits of connecting Exchange 2007 to so many Active Directory servers? Find out here.Tutorial

Restoring user accounts and mailbox links in Active Directory

Find out the best way to restore user accounts and mailbox links in Active Directory in Windows Server 2003.Ask the Expert

Troubleshoot 'System Attendant' error messages in OWA

Get some suggestions to consider when receiving a "system attendant" error message in Outlook Web Access.Ask the Expert

Stop personal calendar appointments from showing on Exchange Server

Find out how to prevent personal Microsoft Outlook 2007 calendar appointments from appearing publicly on Exchange server.Ask the Expert

Pushing a public calendar out from a private Exchange account

Learn how to restore a public calendar that has been moved to a private Exchange account.Ask the Expert

Problems arise after downloading email to .PST files

Discover why using .PST files as the primary storage space for your email will cause problems for your Exchange organization.Ask the Expert

How to copy and transfer a Microsoft Outlook 2007 auto fill list

Microsoft Outlook 2007 caches all email addresses that a user enters via its auto fill list. But a user loses his or her auto fill list cache after a PC is swapped and Outlook is reinstalled. This tip explains step-by-step how to copy and transfer the Microsoft Outlook auto fill list.Tip

Troubleshooting Apple iPhone and Exchange Server integration issues

Find out how to configure Exchange ActiveSync to synchronize Apple iPhone and Exchange Server email, calendars and contacts. You'll also get tips and advice on how to avoid common iPhone and Exchange Server setup issues; how to mitigate iPhone security risks in the enterprise; and discover how the iPhone stacks up against Windows Mobile, BlackBerry and other mobile devices.Fast Guide

Sharing a user's Outlook calendar with a public folder calendar

Is it possible to share a BlackBerry user's Microsoft Outlook calendar with an Exchange Server public folder calendar? Find out here.Ask the Expert

Share and sync calendar data between two Exchange Server sites

Find out how to set up trusts between two Exchange Server 2003 sites to share and synchronize calendar information between users.Ask the Expert

Free tools keep Microsoft Outlook visible in Windows Vista

Does your Microsoft Outlook 2007 screen get lost when working with multiple applications? These free Outlook tools can help manage your inbox in Vista.Tip

Exchange public folder calendar can't be opened in Microsoft Outlook

Get directions on how to open a shared Exchange Server public folder calendar in Microsoft Outlook via the 'open other user's calendar' option.Ask the Expert