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Instant Messaging and Unified Messaging

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  • Integrating Exchange unified messaging with OCS 2007

    Exchange Server 2007 and OCS 2007 may be part of the same unified communications strategy, but each has separate and defined roles. When integrated together, they can enhance an enterprise's unified messaging experience. This guide gives you all the ...  Tutorial

  • Tools automate an Exchange UM and OCS 2007 integration

    Successfully combining Exchange Server 2007 unified messaging with OCS 2007 can be a daunting task without the Exchange UM Integration Utility.  Tutorial

  • Configuring Exchange unified messaging with OCS 2007

    Configuring Exchange Server unified messaging (UM) for OCS 2007 isn't much different than configuring UM with IPs and PBXs. The first step is to create an Exchange UM dial plan. This tip shows you how.  Tutorial

  • Instant Archive Viewer

    Instant Archive Viewer from Instant Technologies gives organizations the ability to monitor and archive conversations on OCS 2007 for policy enforcement and regulatory compliance.  New Product Showcase

  • Quest Spotlight on Messaging 7.0

    Quest Spotlight on Messaging 7.0 for Exchange helps administrators effectively manage their messaging and real-time communications infrastrcuture by allowing them to detect problems, locate the causes and resolve them from a single interface  New Product Showcase

  • Assigning Unified Messaging dialing rules to a mailbox policy

    Outdialing is activated after assigning Unified Messaging dialing rules to the UM mailbox policies. In this excerpt from "Microsoft Exchange Server 2007: The Complete Reference," find out how to apply and configure these rules and restrictions to ena...  Crash Course

  • Deploying Unified Messaging servers on Exchange Server 2007

    Unified Messaging can be installed as a standalone server role or with any of the other server roles that are not clustered. However, a good installation requires knowledge of the minimum configurations, along with the recommended steps offered by Mi...  Crash Course

  • Integrating Unified Messaging servers with a VoIP solution

    After you've made the decision on either a PBX integrated with an IP gateway or an IP PBX, you will need to integrate your chosen VoIP solution with the Unified Messaging server. In this excerpt from "Microsoft Exchange Server 2007: The Complete Refe...  Crash Course

  • An intro to voice systems for Exchange administrators

    Voicemail is the primary voice system that the Exchange Unified Messaging Server role replaces. In this excerpt from "Microsoft Exchange Server 2007: The Complete Reference," discover everything an Exchange administrator needs to know about essential...  Crash Course

  • Creating a Unified Messaging Dial Plan

    Unified Messaging (UM) Dial Plans store the information necessary to work with the telephony system in Active Directory (AD). In this excerpt from "Microsoft Exchange Server 2007: The Complete Reference," discover how to create an UM Dial Plan in the...  Crash Course

  • See More: Essential Knowledge on Instant Messaging and Unified Messaging

  • Vouch by Reference (VBR)

    Vouch By Reference (VBR) is a protocol for adding third-party certification to email. The first part of the protocol requires the sender to add information to their email header by creating a field called VBR-Info.  Definition

  • spam confidence level (SCL)

    Spam confidence level (SCL) is a numerical value indicating the likelihood that an incoming email message is spam. SCL is a component of the Microsoft Exchange spam filter... (Continued)  Definition

  • spamblock

    A spamblock is a text segment interjected into an e-mail address to foil a spambot (a program that a spammer uses to troll the Internet seeking e-mail addresses).  Definition

  • spim (instant messaging spam)

    Spim is spam delivered through instant messaging (IM) instead of through e-mail messaging.  Definition

  • messaging server

    A messaging server is a middleware program that handles messages that are sent for use by other programs using a messaging application program interface (API).  Definition

  • IMAP (Internet Message Access Protocol)

    IMAP (Internet Message Access Protocol) is a standard protocol for accessing e-mail from your local server.  Definition

  • registry

    In the Microsoft Windows operating systems beginning with Windows 95, the registry is a single place for keeping such information as what hardware is attached, what system options have been selected, how computer memory is set up, and what applicatio...  Definition

  • TAPI (Telephony Application Program Interface)

    TAPI (Telephony Application Program Interface) is a standard program interface that lets you and your computer "talk" over telephones or video phones to people or phone-connected resources elsewhere in the world.  Definition

  • X.400

    X.400 is the messaging (notably e-mail) standard specified by the ITU-TS (International Telecommunications Union - Telecommunication Standard Sector).  Definition

  • Exchange unified messaging setup: From start to finish

    Setting up an Exchange 2010 unified messaging server in a lab lets you test new UM features before putting them into production. One expert explains a quick and cost-effective approach to this sometimes cumbersome process.  Tip

  • Unified communications defined

    Is your organization looking into the benefits of unified communications, but you don't know where to start? This tip from industry analyst Marty Parker explains UC, how it's different from unified messaging and where it may fit in your Exchange Serv...  Tip

  • Voicemail improvements in Exchange Server 2010 unified messaging

    One of many unified messaging improvements in Exchange Server 2010 is the ability to protect voicemail messages. Get a rundown of available options and supported codecs for storing messages.  Tip

  • Testing an Exchange Server 2010 unified messaging setup

    Microsoft doesn't officially support virtualizing the Exchange Server 2010 UM server role, but that doesn't mean you can't run it in your lab.  Tip

  • Integrating Exchange unified messaging with OCS 2007

    Exchange Server 2007 and OCS 2007 may be part of the same unified communications strategy, but each has separate and defined roles. When integrated together, they can enhance an enterprise's unified messaging experience. This guide gives you all the ...  Tutorial

  • Tools automate an Exchange UM and OCS 2007 integration

    Successfully combining Exchange Server 2007 unified messaging with OCS 2007 can be a daunting task without the Exchange UM Integration Utility.  Tutorial

  • Configuring Exchange unified messaging with OCS 2007

    Configuring Exchange Server unified messaging (UM) for OCS 2007 isn't much different than configuring UM with IPs and PBXs. The first step is to create an Exchange UM dial plan. This tip shows you how.  Tutorial

  • New unified messaging features in Exchange Server 2010

    Unified messaging is available in Exchange Server 2010, with a few new features. Get a peek at the voicemail transcription and call answering rules features and what they do.  Tip

  • Vouch by Reference (VBR)

    Vouch By Reference (VBR) is a protocol for adding third-party certification to email. The first part of the protocol requires the sender to add information to their email header by creating a field called VBR-Info.  Definition

  • Digging deeper into Exchange Server 2010

    The release of Exchange Server 2010 brings a plethora of new features. In this preview from Microsoft Exchange Server expert Brien Posey, you'll read how Database Availability Groups have changed high availability and site resilience, get details on ...  Tip

  • See More: All on Instant Messaging and Unified Messaging
About Instant Messaging and Unified Messaging

Instant messaging is becoming ubiquitous in corporate environments, but it often isn't properly installed, managed or secured. Often, users download free third-party IM software products without the consent or knowledge of IT management. Some businesses are standardizing instant messaging usage by deploying Microsoft instant messaging products like Microsoft Office Communications Server and Microsoft Office Communicator in conjunction with Exchange Server and Microsoft Outlook, as part of a larger unified-communications or unified-messaging strategy. Get up to speed on instant messaging issues and technologies with these articles, tips and tutorials.