Instant Messaging and Unified Messaging

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  • The UC Architects talk Exchange Server, Lync and must-see events

    This well-known group of Exchange and Lync MVPs, MCMs and enthusiasts talks about the latest happenings in the world of Exchange Server. 

  • Configuring Exchange unified messaging with OCS 2007

    Configuring Exchange Server unified messaging (UM) for OCS 2007 isn't much different than configuring UM with IPs and PBXs. The first step is to create an Exchange UM dial plan. This tip shows you how. 

  • Integrating Exchange unified messaging with OCS 2007

    Exchange Server 2007 and OCS 2007 may be part of the same unified communications strategy, but each has separate and defined roles. When integrated together, they can enhance an enterprise's unified messaging experience. This guide gives you all the ... 

  • Tools automate an Exchange UM and OCS 2007 integration

    Successfully combining Exchange Server 2007 unified messaging with OCS 2007 can be a daunting task without the Exchange UM Integration Utility. 

  • Instant Archive Viewer

    Instant Archive Viewer from Instant Technologies gives organizations the ability to monitor and archive conversations on OCS 2007 for policy enforcement and regulatory compliance. 

  • Quest Spotlight on Messaging 7.0

    Quest Spotlight on Messaging 7.0 for Exchange helps administrators effectively manage their messaging and real-time communications infrastrcuture by allowing them to detect problems, locate the causes and resolve them from a single interface 

  • Creating and assigning a Unified Messaging hunt group

    A Unified Messaging hunt group is created to link an inbound call number to a certain UM dial plan. In this excerpt from "Microsoft Exchange Server 2007: The Complete Reference," learn how a hunt group works with a UM server and an IP gateway, along ... 

  • Mailbox policy configuration for Unified Messaging

    In this excerpt from "Microsoft Exchange Server 2007: The Complete Reference," discover how to create a mailbox policy, along with the best settings and configurations on a Unified Messaging server in Exchange Server 2007. 

  • Executing Unified Messaging grammar generation

    Grammar generation on a Unified Messaging server, using the galgrammargenerator.exe tool, should be the last step in UM deployment. In this excerpt from "Microsoft Exchange Server 2007: The Complete Reference," get information on how updating your gr... 

  • Unified Messaging features in Exchange Server 2007

    In this excerpt from "Microsoft Exchange Server 2007: The Complete Reference," learn about the features offered in the Unified Messaging server role, including Outlook Voice Access (OVA), Outlook Calendar Access, the Auto Attendant and more. 

  • See more Essential Knowledge on Instant Messaging and Unified Messaging
  • unified messaging server (UM server)

    The unified messaging server is a server role in Exchange Server 2007 and Exchange Server 2010 that integrates users' voice mail with Exchange email. 

  • voicemail preview

    Voicemail preview is a feature of unified messaging, and in particular voice-to-text messaging programs such as Microsoft Exchange. When voicemail preview is enabled, users can see a short summary of each message's contents, so that the messages can ... 

  • voicemail

    Voicemail is a method of storing voice messages electronically for later retrieval by intended recipients. Callers leave short messages that are stored on digital media (or, in some older systems, on analog recording tape). 

  • Vouch by Reference (VBR)

    Vouch By Reference (VBR) is a protocol for adding third-party certification to email. The first part of the protocol requires the sender to add information to their email header by creating a field called VBR-Info. 

  • spam confidence level (SCL)

    Spam confidence level (SCL) is a numerical value indicating the likelihood that an incoming email message is spam. SCL is a component of the Microsoft Exchange spam filter... (Continued) 

  • spamblock

    A spamblock is a text segment interjected into an e-mail address to foil a spambot (a program that a spammer uses to troll the Internet seeking e-mail addresses). 

  • spim (instant messaging spam)

    Spim is spam delivered through instant messaging (IM) instead of through e-mail messaging. 

  • messaging server

    A messaging server is a middleware program that handles messages that are sent for use by other programs using a messaging application program interface (API). 

  • IMAP (Internet Message Access Protocol)

    IMAP (Internet Message Access Protocol) is a standard protocol for accessing e-mail from your local server. 

  • registry

    In the Microsoft Windows operating systems beginning with Windows 95, the registry is a single place for keeping such information as what hardware is attached, what system options have been selected, how computer memory is set up, and what applicatio... 

  • See more Definitions on Instant Messaging and Unified Messaging
  • Quick tricks for migrating Exchange UM to Office 365

    If you plan to move UM-enabled mailboxes to Office 365 as part of a hybrid implementation, keep it simple to avoid complications. 

  • The UC Architects talk Exchange Server, Lync and must-see events

    This well-known group of Exchange and Lync MVPs, MCMs and enthusiasts talks about the latest happenings in the world of Exchange Server. 

  • How to modify OWA 2013 to support Microsoft Lync

    Properly modifying OWA 2013 is necessary to allow users Lync functionality such as instant messaging and presence. We offer the necessary steps here. 

  • unified messaging server (UM server)

    The unified messaging server is a server role in Exchange Server 2007 and Exchange Server 2010 that integrates users' voice mail with Exchange email. 

  • voicemail preview

    Voicemail preview is a feature of unified messaging, and in particular voice-to-text messaging programs such as Microsoft Exchange. When voicemail preview is enabled, users can see a short summary of each message's contents, so that the messages can ... 

  • voicemail

    Voicemail is a method of storing voice messages electronically for later retrieval by intended recipients. Callers leave short messages that are stored on digital media (or, in some older systems, on analog recording tape). 

  • Assessing Office 365's Lync Online for Exchange admins

    Lync Online gets less fanfare than Exchange and SharePoint online, but that doesn't mean you should disregard it. Know what to expect if and when your company jumps on the Office 365 bandwagon. 

  • Exchange unified messaging setup: From start to finish

    Setting up an Exchange 2010 unified messaging server in a lab lets you test new UM features before putting them into production. One expert explains a quick and cost-effective approach to this sometimes cumbersome process. 

  • Unified communications defined

    Is your organization looking into the benefits of unified communications, but you don't know where to start? This tip from industry analyst Marty Parker explains UC, how it's different from unified messaging and where it may fit in your Exchange Serv... 

  • Voicemail improvements in Exchange Server 2010 unified messaging

    One of many unified messaging improvements in Exchange Server 2010 is the ability to protect voicemail messages. Get a rundown of available options and supported codecs for storing messages. 

  • See more All on Instant Messaging and Unified Messaging
About Instant Messaging and Unified Messaging

Instant messaging is becoming ubiquitous in corporate environments, but it often isn't properly installed, managed or secured. Often, users download free third-party IM software products without the consent or knowledge of IT management. Some businesses are standardizing instant messaging usage by deploying Microsoft instant messaging products like Microsoft Office Communications Server and Microsoft Office Communicator in conjunction with Exchange Server and Microsoft Outlook, as part of a larger unified-communications or unified-messaging strategy. Get up to speed on instant messaging issues and technologies with these articles, tips and tutorials.