Step 3: Create new Exchange-related IIS virtual directories

Brien Posey
The clean-up work is complete. Now it's time to recreate the various virtual directories. To accomplish this, most of the time all you have to do is to restart the Microsoft Exchange System Attendant service.

Unfortunately, other Microsoft Exchange services -- including the information store -- depend on the Exchange System Attendant. This means that, if you restart it, you disconnect users from their mailboxes.

Microsoft advises that, after you restart the Exchange System Attendant, you should regenerate virtual directories within 15 minutes. If they're not recreated within 15 minutes, you will have to reboot the server.

I think it's better to just go ahead and reboot the server, regardless, and know for sure that the virtual directories will be regenerated, rather than risk interrupted service for your users twice.



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 Step 1: Back up existing Exchange-related IIS virtual directories
 Step 2: Remove damaged Exchange-related IIS virtual directories
 Step 3: Create new Exchange-related IIS virtual directories
 Step 4: Reset permissions on the ExchWeb directory

Brien M. Posey, MCSE
Brien M. Posey, MCSE, is a Microsoft Most Valuable Professional for his work with Exchange Server, and has previously received Microsoft's MVP award for Windows Server and Internet Information Server (IIS). Brien has served as CIO for a nationwide chain of hospitals and was once responsible for the Department of Information Management at Fort Knox. As a freelance technical writer, Brien has written for Microsoft, TechTarget, CNET, ZDNet, MSD2D, Relevant Technologies and other technology companies. You can visit Brien's personal Web site at

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