Best Practice #3: Keeping e-mail in perspective

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Best Practice #3: Keeping e-mail in perspective

Richard Luckett
An e-mail disaster recovery plan should be an integrated part of an overall business continuum model/plan that in enacted for your entire organization. If you lose a key dependency of your e-mail systems, the first symptom your end users will see is that e-mail is down. However, Exchange Server might not be the problem. It could be a DNS, Active Directory, or network issue.

Make sure you document all Exchange dependencies and have a documented strategy of how those services can be recovered. The following are just some examples of the dependencies you should be prepared for:

  • Storage

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  • Area Network (SAN)
  • Windows Server 2003 (OS)
  • IIS metabase
  • Certification authorities (CA)
  • Active Directory domain controllers
  • Firewalls


Best Practices Checklist: Exchange Server disaster recovery planning

 Home: Introduction
 Best Practice #1: Understanding Exchange databases
 Best Practice #2: Building your plan around the technology at hand
 Best Practice #3: Keeping e-mail in perspective
 Best Practice #4: Configuring server hardware for disaster recovery
 Best Practice #5: Configuring Exchange for disaster recovery
 Best Practice #6: Simulating a disaster
 Best Practice #7: Learning from others' mistakes and successes
 Best Practice #8: Considering offsite storage and remote recovery
 Best Practice #9: Familiarizing yourself with the right resources

ABOUT THE AUTHOR:   
Richard Luckett, Vice President and Senior Consultant, Ajettix Security
Richard Luckett is a Microsoft Certified Systems Engineer on the Windows NT 4.0, 2000 and 2003 platforms and has been certified on Exchange since version 4.0. He is the co-author of Administering Exchange 2000 Server, published by McGraw Hill, and has written four Exchange courses, Introduction to Exchange 2000, and Hands-on Exchange 2003, Ultimate Exchange Server 2003 and Exchange Server 2003 Administrator Boot Camp for Global Knowledge Inc. Richard is currently Vice President and Senior Consultant for Ajettix Security, where he is the head of the Microsoft security practice.
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