Email archiving: Planning, policies and product selection

Learn the essentials of email archiving from the perspective of an IT manager in the Email archiving: Planning, policies and product selection e-book.

Free Archiving Seminar: Get independent expert advice on designing and deploying an email and file archiving strategy - register today!

Each chapter walks you through a key aspect of the email-archiving project process, including: developing a project roadmap, defining an email-archiving policy, analyzing email-archiving features, improving storage management and user productivity, selecting a product and developing a sample request for proposal (RFP) to send to email-archiving vendors.

EMAIL ARCHIVING: PLANNING, POLICIES AND PRODUCT SELECTION

NEW Chapter 1 2009 UPDATE: Email-archiving project roadmap

NEW Chapter 2 2009 UPDATE: Defining an email-archiving policy

NEW Chapter 3 2009 UPDATE: Choosing email-archiving product features

NEW Chapter 1 2009 UPDATE: Email-archiving project roadmap

Like any other IT project, an email-archiving project requires a fully developed plan. In this chapter, archiving expert Kathryn Hilton reviews the four phases required to plan and deploy a successful email-archiving project:

1. Getting started
2. Gathering requirements
3. Selecting a vendor and a product
4. Implementing and deploying the product

Download the NEW Chapter 1 2009 UPDATE now.

NEW Chapter 2 2009 UPDATE: Defining an email-archiving policy

As more organizations adopt email archiving, it is increasingly important that existing policies dealing with records management and user activities are incorporated into email-archive content management. Creating and implementing an effective email-archiving policy is one of the most important policy concerns for companies.

In this chapter, discover how to implement a comprehensive email-archiving policy that will enforce how users manage and retain their electronic messages. Specifically, you'll learn about:

• The purpose of an email-archiving policy
• What qualifies as acceptable use
• Email management and retention options
• Staff roles and responsibilities in policy compliance

Download the NEW Chapter 2 2009 UPDATE now.

NEW Chapter 3 2009 UPDATE: Choosing email-archiving product features for compliance and risk reduction

It's critical to identify the key features when selecting an email-archiving system for risk reduction. The most important part of the process is defining the company's email-retention goals and policies, preferably at the user-group level.

This chapter begins with an overview of two basic email-archiving system architectures on the market: hosted and in-house solutions. It then explains the architectural requirements -- OS, number of mailboxes, mail server type -- to consider when evaluating an email-archiving product for your organization.

Learn more about the following product features and find out why you need to consider them before purchasing an email-archiving solution:

• Regulatory compliance features
• Litigation riks-reduction features
• Spam filtering capabilities
• Unified messaging and voicemail integration
• Security and encryption features

Download this NEW Chapter 3 2009 UPDATE.

ABOUT THE AUTHORS:
Kathryn Hilton has worked in technology for more than 20 years as an industry analyst for Gartner Group and for several large storage companies. Hilton received a bachelor of arts degree in business economics from the University of California, Santa Barbara, and a master's degree in business administration from the University of Colorado Leeds School of Business. She is currently a senior analyst for policy at Contoural Inc., a provider of business and technology consulting services that focuses on litigation readiness, compliance, information and records management, and data storage strategy.

Brad Hughey is a senior consultant for Contoural Inc. and has almost 30 years of experience in the application of technology. Brad held IT infrastructure engineering management positions at EMC, Sprint and several leading IT consulting firms.