EXPERT RESPONSE
The MAPI error 0x8004010f that you describe represents a MAPI_E_NOTFOUND
error. In other words, your Outlook client isn't finding the Offline
Address Book (OAB) system folder on the Exchange server. For starters,
I'll recommend that you make sure you have Exchange 2003 SP1 installed
on your server. Things to look at next are:(1) Do you have an OAB
configured on your Exchange Server? (2) If you already have one
configured, does rebuilding the OAB from within Exchange System Manager
(Recipients | Offline Address Books | Right-click | Rebuild) followed by
an Information Store Service restart (during a maintenance window of
course!) correct the problem? (3) If the first two suggestions don't
resolve the problem, have a good read through the following Microsoft
Knowledge Base Articles -- 273364 and Q275171 to see if rebuilding the
OAB System Folder corrects the situation.
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