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QUESTION POSED ON: 07 March 2003
I am running Exchange 2000 at many of my clients' sites. I need to find out if there is a way to create a "catch-all" e-mail account. In other words, if someone addresses an e-mail to fred@mycompany.com, instead of the real address fredl@mycompany.com, can there be an account to "catch" these improperly addressed e-mails? I know that many hosting companies have this ability; I just haven't figured out how to do it on my systems.

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There are two possible solutions here. The first one is much easier because it simply involves configuring who you want non-delivery reports (NDRs) sent to. If you open the Properties of your SMTP Virtual Server in Exchange System Manager and navigate to the Messages tab, you'll see a field for "Send copy of Non Delivery Reports to." This is where you want to send a copy of every NDR (by default, when an e-mail message is undeliverable, a non-delivery report is returned only to the sender of the e-mail message). Note that in a heavily used messaging environment, you may not want to enable this feature.

A second solution is to create a Catchall mailbox. In Create a "Catchall" mailbox sink for Exchange 2000, Microsoft has instructions for creating an event sink that captures e-mail messages sent to a particular domain, and then direct them to a single mailbox. Now, I realize this is not exactly what you want (and probably neither is the first solution). However, you could modify the event sink used in that article to only send non-resolved messages to a single mailbox.

I suppose a third option might be to see if there are any third-party apps out there that might do this; however, I'm not aware of any off the top of my head.


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