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How to assign Receive As and Send As permissions

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QUESTION POSED ON: 05 November 2002
I have experienced the following disturbing "feature" in an Exchange 2000/Outlook 2000 environment, but haven't yet determined how to correct it.

  1. If I launch Outlook, open a New Message, click View, select View From field, and click the From field, the Global Address List (GAL) appears (so far no problem).

  2. Next, I select any name in the GAL (the name appears in the From field). I compose a message and click send. You guessed it -- the message is sent, not sent "on behalf of another user."

Exchange appears to send the message AS the user. The sent item appears in my sent box, but the delivered copy bears the Sent By name of the user selected from the GAL. I have verified that permission to Send on Behalf Of is NOT enabled. This is a bad one. Any ideas?



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It sounds like you are confusing two different permissions: Send As and Send on Behalf of. You said that you verified that permission to Send on Behalf Of was not enabled, but this is not the same as permission to Send As.

To resolve this issue, you must review the permissions assigned to the Everyone group in System Manager to determine if it has been assigned the Receive As or the Send As permissions. You should also verify that any other users or groups assigned these permissions require them. To do this, follow these steps:

NOTE: Some objects in System Manager may not display the Security tab by default, and therefore you will be unable to review the permissions associated with those objects. Before completing this resolution, ensure that the Security tab has been enabled for your copy of System Manager. For additional information on how to enable the Security tab on all objects, see KB article Q259221.

  1. Click Start, point to Programs, then point to Microsoft Exchange, and then click System Manager.

  2. In the Exchange System Manager, click Servers, and then in the right-hand pane double-click your Exchange server.

  3. In the left-hand pane, click First Storage Group.

  4. Right-click Mailbox Store, and then click Properties.

  5. Click Security, and then verify that the Receive As and the Send As permissions have been assigned correctly. Ensure that they have not been incorrectly assigned to users or groups such as the Everyone or the Domain Users groups. If the Receive As or the Send As permissions have been assigned incorrectly, click to clear their respective check boxes, and then click OK.

  6. Move up the hierarchy in the Exchange System Manager, repeating step 5 on the following objects:
    1. First Storage Group
    2. Your Exchange Server
    3. Your Exchange Organization<

  7. Click Start, point to Programs, then point to Administrative Tools, and then click Active Directory Users and Computers.

  8. In the left-hand pane, click Users.

  9. In the right-hand pane, right-click a user account that has an Exchange mailbox, and then click Properties.

  10. Click the Exchange Advanced tab, and then click Mailbox Rights.

  11. Verify that any users or groups listed as having the "Full mailbox access" permission are correct.

    NOTE: If any users or groups such as the Everyone or the Domain Users groups are still listed as having the "Full mailbox access" permission, return to step 5 and verify that the Receive As or the Send As permissions have not been incorrectly assigned.

  12. Click OK twice.




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