Home > Ask the Microsoft Exchange Experts > Bradley Dinerman: Clients and Mobility Questions & Answers > Troubleshooting Outlook Web Access issues on a 64-bit system
Ask The Exchange Expert: Questions & Answers
EMAIL THIS

Troubleshooting Outlook Web Access issues on a 64-bit system

Bradley Dinerman EXPERT RESPONSE FROM: Bradley Dinerman

Pose a Question
Other Exchange Categories
Meet all Exchange Experts
Become an Expert for this site


Exchange Server tips, tutorials and expert advice
Digg This!    StumbleUpon Toolbar StumbleUpon    Bookmark with Delicious Del.icio.us    Add to Google


>
QUESTION POSED ON: 30 December 2008
I have a 64-bit machine running Windows Vista. When I try to send an email from Outlook Web Access (OWA), the system freezes and then restarts Internet Explorer (IE). What could be the problem?


Digg This!    StumbleUpon Toolbar StumbleUpon    Bookmark with Delicious Del.icio.us    Add to Google



RELATED CONTENT
Outlook Web Access
Block Web beacons and protect OWA users from spam
OWA 2007 configuration tricks to boost performance
Top 5 Exchange ActiveSync tips
Lock down direct file access and protect OWA users
Simplify an OWA URL on Windows Server 2008
Windows Mobile 6.5 touts Internet Explorer, OWA improvements
When OWA's default configurations aren't good enough
Digging deeper into Exchange Server 2010
Troubleshoot 'System Attendant' error messages in OWA
Troubleshoot Microsoft Outlook Web Access problems

Bradley Dinerman: Clients and Mobility
Exchange Server 2003 collects email from only specific POP3 domains
Prevent duplicate appointments in Microsoft Outlook 2003 calendar
Relocating Outlook email messages on a hosted Exchange 2007 server
Sending poll questions through Exchange to non-Outlook users
Sort Microsoft Outlook email messages by original date
Prompt Microsoft Outlook users to save sent email messages
Restrict access to Outlook Web Access via Exchange System Manager
Manage user rights and access to Outlook Web Access (OWA) mailboxes
Exchange Server public folder rules and memory limits
Troubleshoot Outlook 2007 error 0X8004010F on Exchange Server 2007

Spam and virus protection
How to install Forefront Security for Exchange Server
Block Web beacons and protect OWA users from spam
Controlling spam in Exchange 2007 at the edge transport server level
How file-level antivirus software can harm your Exchange Server
Problems with email spoofing on SBS 2003
Exchange Insider e-zine
Securing your Exchange Server 2007 journaling archives
Microsoft Exchange Server security dos and don'ts
Troubleshooting Microsoft Exchange Server Event ID error 6009
How effective is tracking the IP address of an email hacker?
Spam and virus protection Research

RELATED GLOSSARY TERMS
Terms from Whatis.com − the technology online dictionary
backscatter spam  (SearchExchange.com)
greylist  (SearchExchange.com)
image spam  (SearchExchange.com)
KnujOn  (SearchExchange.com)
Sender ID  (SearchExchange.com)
spam confidence level  (SearchExchange.com)
spamblock  (SearchExchange.com)
spim  (SearchExchange.com)
tarpitting  (SearchExchange.com)
Vouch by Reference (VBR)  (SearchExchange.com)

RELATED RESOURCES
2020software.com, trial software downloads for accounting software, ERP software, CRM software and business software systems
Search Bitpipe.com for the latest white papers and business webcasts
Whatis.com, the online computer dictionary


First, make sure that you are using the latest version of Internet Explorer and that it is fully patched. Second, once you open OWA, go into the Options screen and download and install the S/MIME control from the Email Security section. If it already appears to be installed, reinstall it. If that does not solve the problem, check your antivirus application to make sure that it's not causing the problem.

Do you have comments on this Ask the Expert Q&A? Let us know.

Ask an Outlook Web Access question in our forum.



Search and Browse the Expert Answer Center
Search and browse more than 25,000 question and answer pairs from more than 250 TechTarget industry experts.
Browse our Expert Advice



Outlook Web Access (OWA) Tips and Advice
HomeNewsTopicsITKnowledge ExchangeTipsAsk the ExpertsMultimediaWhite PapersIT Downloads
About Us  |  Contact Us  |  For Advertisers  |  For Business Partners  |  Site Index  |  RSS
SEARCH 
TechTarget provides technology professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective purchase decisions and managing their organizations' technology projects - with its network of technology-specific websites, events and online magazines.

TechTarget Corporate Web Site  |  Media Kits  |  Site Map




All Rights Reserved, Copyright 2004 - 2009, TechTarget | Read our Privacy Policy 		  TechTarget - The IT Media ROI Experts