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Create Exchange user and mailbox accounts on a Windows 2000 PDC

David Sengupta EXPERT RESPONSE FROM: David Sengupta

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QUESTION POSED ON: 07 February 2008
We have a Windows 2000 domain controller, which is also set up to act as a failover primary domain controller (PDC), and an Exchange 2003 server. We can simultaneously create a user and mailbox account on the Exchange 2003 server and we would like to be able to do the same on the Windows 2000 PDC.

Currently, we can only create a user account on the Windows 2000 PDC. I believe a component is missing that would allow the mailbox to be created from the Windows 2000 PDC, but I am not sure what that component is. Any advice would be greatly appreciated!

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EXPERT RESPONSE
You need to run the Exchange 2003 setup on the Windows 2000 PDC and choose to only install the Exchange systems management tools. This will install the "Exchange extensions" that Active Directory Users and Computers (ADUC) needs to enable you to create Exchange objects (i.e., mailboxes, etc.) when you are creating users.

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Related information from SearchExchange.com:

  • Expert Advice: How to add the 'Create Mailbox' menu option to ADUC
  • Expert Advice: Setting up the Exchange tabs in ADUC
  • Reference Center: Exchange Server and Active Directory
  • Reference Center: Exchange mailbox management

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