EXPERT RESPONSE
There are a couple of ways to approach this. You can use Windows SBS' POP3 downloader to automatically pull the email from the POP3 provider and download it into their Exchange mailboxes. You can then give the users a standard Outlook/Exchange profile that can take full advantage of Exchange Server functionality, including shared calendars.
If that is not acceptable, you could still set up an Outlook/Exchange profile, but you should also add the old .PST file to the profile and configure it as the default location for email delivery. You would then add the POP3 provider's account information to the profile so that Microsoft Outlook does the downloading rather than Exchange Server. This solution is a bit more convoluted than the first one, but it may still meet your user's needs.
Do you have comments on this Ask the Expert Q&A? Let us know.
Related information from SearchExchange.com:
Expert Advice: Send and retrieve Exchange Server email through POP3
Expert Advice: Install the SBS POP3 connector into Exchange 2003
FAQ: Exchange Server and POP3
Reference Center: POP3 tips and resources
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