Home > Ask the Microsoft Exchange Experts > Bradley Dinerman: Clients and Mobility Questions & Answers > Outlook add-in saves copy of email to shared Sent Items folder
Ask The Exchange Expert: Questions & Answers
EMAIL THIS

Outlook add-in saves copy of email to shared Sent Items folder

Bradley Dinerman EXPERT RESPONSE FROM: Bradley Dinerman

Pose a Question
Other Exchange Categories
Meet all Exchange Experts
Become an Expert for this site


Exchange Server tips, tutorials and expert advice
Digg This!    StumbleUpon Toolbar StumbleUpon    Bookmark with Delicious Del.icio.us    Add to Google


>
QUESTION POSED ON: 04 October 2007
I have access to an Exchange Server mailbox that I share with two other people. When we send or reply from this account, a copy of the email goes into our personal Exchange Server account, not the shared mailbox. Is there a way to have Microsoft Outlook put the copy of the email in the shared account's Sent Items folder, rather than in the personal account's folder?

>
EXPERT RESPONSE
VIEW MEMBER FEEDBACK TO THIS ASK THE EXPERT Q&A.

Although this functionality is not readily supported in Exchange Server, there is a third-party utility that can solve this problem for you. Please take a look at IvaSoft's UniSent COM add-in for Outlook. (Special thanks to Microsoft MVP Sue Mosher for pointing out this Outlook utility in her newsgroup postings.)

MEMBER FEEDBACK TO THIS ASK THE EXPERT Q&A:

This feature can also be enabled if you configure the shared account in your Microsoft Outlook first, and then add you own mailbox as an additional mailbox.

However one pitfall of this strategy is that ALL your sent email would then go into the shared mailbox's Sent Items. (So be careful when forwarding those Friday evening jokes!)

To work around this pitfall, I would create two Microsoft Outlook profiles as follows:

  1. For the first Outlook profile, configure the personal account as the primary account and make the shared account the secondary account.
  2. For the second Outlook profile, configure the shared account as the primary account and the personal account as an additional mail account.

—Mukul A.

Do you have comments on this Ask the Expert Q&A? Let us know.

Related information from SearchExchange.com:

  • Expert Advice: Automatically move Outlook sent items to a specified folder
  • Learning Center: The Microsoft Outlook Toolbox
  • Reference Center: Microsoft Outlook tips and resources

  • Digg This!    StumbleUpon Toolbar StumbleUpon    Bookmark with Delicious Del.icio.us    Add to Google


    RELATED CONTENT
    Microsoft Outlook
    Slipstreaming Microsoft Office 2007 deployments
    Does Exchange cached mode work with all versions of Microsoft Outlook?
    How to access SharePoint sites through Microsoft Outlook
    What makes Microsoft Outlook 2007's Search feature special?
    Uncovering Microsoft Outlook 2007's hidden diagnostic tools
    How Microsoft Office Communicator enhances Outlook 2007 functionality
    Microsoft Outlook .PST file FAQs
    Tool exports messages from Microsoft Outlook to Unix .EML file format
    DetachPipe: Outlook add-in tool saves and restores email attachments
    Install the Outlook Connector to use Hotmail in Microsoft Outlook
    Microsoft Outlook Research

    Microsoft Exchange Server Administration Tools
    Third-party Exchange Server 2007 backup and restore tools
    Customizing an Outlook Web Access 2003 email signature
    Tool exports messages from Microsoft Outlook to Unix .EML file format
    Monitor mail flow with the Exchange Server 2007 Queue Viewer tool
    Use Performance Monitor to detect Exchange 2003 message queue problems
    Migrating antispam settings from Exchange 2003 to Exchange 2007
    An affordable Exchange Server database backup software option for SMBs
    How to set up Remote Desktop for Exchange Server administration
    Solve server problems with the Exchange Troubleshooting Assistant tool
    Monitor and search Exchange mailboxes for music and video files
    Microsoft Exchange Server Administration Tools Research

    Microsoft Exchange Server Mailbox Management
    How to verify Exchange Server email forwarding
    Use the Exchange Management Shell Set command to block senders
    Uncovering Microsoft Outlook 2007's hidden diagnostic tools
    How to keep a copy of migrated Exchange mailboxes on original server
    Monitor mail flow with the Exchange Server 2007 Queue Viewer tool
    Migrating resource mailboxes from Exchange 2003 to Exchange 2007
    Methods for moving mailboxes and public folders to Exchange 2007
    Email archiving and retention with Exchange 2007 managed folders
    Install the Outlook Connector to use Hotmail in Microsoft Outlook
    Reconfigure an existing Exchange Server user account for a new user

    RELATED GLOSSARY TERMS
    Terms from Whatis.com − the technology online dictionary
    bacn  (SearchExchange.com)
    email bankruptcy  (SearchExchange.com)
    offline folder file  (SearchExchange.com)
    OST file  (SearchExchange.com)

    RELATED RESOURCES
    2020software.com, trial software downloads for accounting software, ERP software, CRM software and business software systems
    Search Bitpipe.com for the latest white papers and business webcasts
    Whatis.com, the online computer dictionary



    Search and Browse the Expert Answer Center
    Search and browse more than 25,000 question and answer pairs from more than 250 TechTarget industry experts.
    Browse our Expert Advice

    HomeNewsTopicsITKnowledge ExchangeTipsAsk the ExpertsMultimediaWhite PapersIT Downloads
    About Us  |  Contact Us  |  For Advertisers  |  For Business Partners  |  Site Index  |  RSS
    SEARCH 
    TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines.

    TechTarget Corporate Web Site  |  Media Kits  |  Reprints  |  Site Map




    All Rights Reserved, Copyright 2004 - 2008, TechTarget | Read our Privacy Policy
      TechTarget - The IT Media ROI Experts