Rule to forward email to a BlackBerry works sporadically

Digg This!     StumbleUpon     Del.icio.us

RELATED CONTENT Mobile Devices Top 5 Exchange ActiveSync tips Windows Mobile 6.5 touts Internet Explorer, OWA improvements Windows Mobile 6.5 touts ActiveSync and Outlook Mobile improvements What are your options for sending text messages from Outlook 2007? Using Mobile Device Manager 2008 server roles in Exchange 2007 Understanding Exchange Server 2007 SP1 mobile security settings Synchronized Exchange mobile device showing deleted appointment Which ActiveSync authentication method is best for your mobile device? Disable ActiveSync in bulk with Exchange Management Shell commands Configuring ActiveSync authentication in Exchange Server 2007 Aaron Stuart: BlackBerry Why can't I send Exchange email from a BlackBerry 7100i mobile device? Two versions of MAPI32.DLL cause BlackBerry PIM sync issue External email is not forwarding to BlackBerry accounts Can BlackBerry's Outlook calendar and a public calendar sync? Set up an alternate recipient to forward email to a BlackBerry

RELATED RESOURCES 2020software.com, trial software downloads for accounting software, ERP software, CRM software and business software systems Search Bitpipe.com for the latest white papers and business webcasts Whatis.com, the online computer dictionary

It's difficult to comprehensively comment given the information provided so far. There could be one of a number of reasons why this is failing in your environment. The reference to an 'odd' email suggests that the unexpected behavior is sporadic in nature. As a rule of thumb, start with an analysis of the BlackBerry Messaging Agent logs with help from the appropriate technical support representative.

As an alternative, or as complementary information, you could also provide a copy of a 'good' message and 'bad' message in .MSG format for inspection. You can do this by locating the messages in Microsoft Outlook and then select File -> Save As.

Do you have comments on this Ask the Expert Q&A? Let us know.

Related information from SearchExchange.com: