QUESTION POSED ON: 01 August 2007
We utilize Exchange Server 2003 with Outlook Web Access (OWA) for many of our internal clients. Recently, a user accepted the Internet Explorer (IE) 7 browser upgrade in his Windows XP Pro machine. Since that time, the New Message button and Log-Off button in Outlook Web Access do not operate, thereby preventing users from sending or replying to email messages.
We have deleted the S/MIME control, and applied Microsoft's 924334 hotfix to the Exchange server without successfully correcting the OWA problem. The browser indicates an "undefined" JavaScript error on the page. We reverted the browser back to Internet Explorer 6, but we still get the same error.
The machine is operating the latest version of Java. Any suggestions on how to correct the error, short of re-imaging the machine, would be greatly appreciated.
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