Email Policy Management
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Set up Exchange to receive email for multiple domains

Bradley Dinerman EXPERT RESPONSE FROM: Bradley Dinerman

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QUESTION POSED ON: 25 July 2007
I am using Windows Small Business Server (SBS) 2003 with Exchange Server. I am not able to use multiple email IDs for different domains. I tried using suggestions from Microsoft for configuring Exchange Server to receive email for multiple domains, but it is still not working. Can you help?

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EXPERT RESPONSE
Your Exchange server can definitely handle email for multiple domains. Here are the basic steps that you need to take:

  1. Configure your default Recipient Policy for the secondary domain(s). For example, if the primary domain is Domain1.com and a secondary domain is Domain2.org, then modify the policy by adding a second SMTP address in the format @domain2.org. Click the OK button.
  2. When you see the screen that lists your SMTP domains, make sure that the checkbox next to the new domain is checked. Click the OK button.
  3. Accept the policy's prompt to apply the change to all user accounts/addresses if you want to do so, or manually add a new address for domain2.org to any user account that should receive email for this domain.

Do you have comments on this Ask the Expert Q&A? Let us know.

Related information from SearchExchange.com:

  • Expert Advice: How to use the Recipient Update Service
  • Tip: Configure Exchange 2000 for multiple domains
  • 15 tips in 15 minutes: Managing recipients and distribution lists
  • Reference Center: Exchange Server email policy management

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