EXPERT RESPONSE
Make certain that you have specified the appropriate users or groups in the policy security settings.
If you want all users within the Organizational Unit to receive this policy setting, select the Everyone group or the Authenticated Users group, and it should work fine. You can be more restrictive/granular if you don't want to use those broad security groups.
Also, make certain that there is no other policy in place that defines the use of the preview pane or might override the policy you are trying to configure.
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