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Personal folders not showing up on Microsoft Outlook

David Sengupta EXPERT RESPONSE FROM: David Sengupta

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QUESTION POSED ON: 03 May 2007
I just installed Exchange Server 2003 on a Windows 2003 server (the domain is on a different system and Exchange Server is on a different system). The personal folders are not showing on any of our clients' Microsoft Outlook systems, but email is working fine. Do you have any ideas?

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EXPERT RESPONSE
Personal folders are stored locally as .PST files on each client machine and need to be configured in Microsoft Outlook through File -> Open Data File or File -> New Data File. If you're referring to public folders, write back in and we'll address that separately.

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Related information from SearchExchange.com:

  • Learning Center: A primer on .PST files
  • Reference Center: Microsoft Outlook .PST files

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