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New Exchange Server installation not receiving SMTP or POP3 email

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QUESTION POSED ON: 24 April 2007
I am new to Exchange 2000 Server and this is my first time setting it up. I created SMTP mailboxes for all the users in Active Directory, but no one is receiving email. We were using a POP3 server to receive email prior to the Microsoft Exchange Server installation. How do I set up the Exchange server to receive email from the POP3 server -- or any email for that matter?


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From the short description you've provided, I'd start by looking at the MX record in the public DNS for your company. Make sure it's pointing to whatever public-facing IP is associated with your Exchange Server, and not to your old POP server.

Do you have comments on this Ask the Expert Q&A? Let us know.

Related information from SearchExchange.com:

  • Expert Advice: SMTP domain and email address setup
  • Expert Advice: Setting up Exchange Server to handle outside mail
  • Tutorial: A primer on DNS and MX records
  • Reference Center: Microsoft Exchange and DNS resources

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