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How to add the 'Create Mailbox' menu option to Active Directory Users and Computers (ADUC)

David Sengupta EXPERT RESPONSE FROM: David Sengupta

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QUESTION POSED ON: 29 March 2007
In Active Directory Users and Computers (ADUC), I right-click the user and go to Exchange Tasks, looking for "Create Mailbox," but all I get is "Remove Exchange Attributes." How do I create a mailbox for User? This is for Exchange Server 2003.

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EXPERT RESPONSE
It sounds like your Recipient Update Service (RUS) has not stamped the accounts you're working with. You'll need to right-click and select "Remove Exchange Attributes." Wait a bit, and then right-click and select "Create Mailbox."

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Related information from SearchExchange.com:

  • Expert Advice: How to use the Recipient Update Service
  • Expert Advice: Setting up the Exchange tabs in ADUC
  • 15 tips in 15 minutes: Managing recipients and distribution lists
  • Reference Center: Exchange and Active Directory resources
  • Reference Center: Mailbox management tips and resources

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