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The Exchange Server administrator has the authority to set restrictions on email that gets sent to BlackBerry handheld devices using global redirection filters. These override any mailbox filters set. Here are the steps:
- In Exchange Administration, go to Blackberry Servers.
- Under Blackberry Server go to Properties and select the server
- Then select Global Filters -> Filters.
- Under Redirector Settings, select New to open the Add Filter window.
- Type a name for the new filter and set the conditions and actions and click OK.
- The new filter should be listed in the list under the Filters tab.
MEMBER FEEDBACK TO THIS ASK THE EXPERT Q&A:
As I read the question, the poser does not have a Blackberry server -- just an Exchange server.
—David W.
Do you have comments on this Ask the Expert Q&A? Let us know.
Related information from SearchExchange.com:
Expert Advice: Setting up alternate recipient to forward email to a BlackBerry
Expert Advice: Forwarding email to an external mailbox
Expert Advice: Forwarding email using a different email account
Tip: Mass-enabling or disabling OMA permissions
Reference Center: Mobile and wireless tips and resources
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