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VIEW MEMBER FEEDBACK TO THIS ASK THE EXPERT Q&A.
Unfortunately, Outlook Web Access does not support the use of .PST files. To archive messages into a .PST, you would need to connect to the Exchange server through Microsoft Outlook.
Perhaps the system administrator can hook you up with a virtual private network (VPN) or Remote Desktop connection through or from which you can launch Microsoft Outlook? Of course, you could always try to slip the administrator a bit extra of his local currency and ask him to raise your quota, but don't tell him that you read it here…
MEMBER FEEDBACK TO THIS ASK THE EXPERT Q&A:
I would like to point out the fact that the quota message is a system generated message, not an actual email from a "system administrator," and the recommendation to store excess mail in a .PST file is a non-configurable message generated by the Exchange server. Obviously this creates confusion.
—Lynn L.
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This is a perfect RPC over HTTP scenario and sound justification for upgrading to Windows Server 2003, Exchange Server 2003 and Outlook 2003. Using RPC over HTTP, Outlook 2003 clients have access to there local .PST files.
Here are some good resources on deploying RPC over HTTP:
—Tim S.
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There is a third-party product called PSTWay for OWA that allows users to access .PST files through Outlook Web Access. If you have this product, do you still need Microsoft Outlook access in order to create a .PST file… or can this be done in OWA?
—Bryon B.
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PSTWay for OWA only allows you to bind to existing .PSTs. It does not create them for you. Therefore, you will need Microsoft Outlook for that.
—Brad Dinerman, Client Administration expert
Do you have comments on this Ask the Expert Q&A? Let us know.
Related information from SearchExchange.com:
Tip: Dealing with dwindling disk space
Tip: OWA and Outlook Calendar inconsistencies
Learning Center: A primer on Exchange .PST files
Learning Center: Exchange Server archiving essentials
Step-by-Step Guide: How to set up a VPN
Reference Center: Outlook Web Access tips and resources
Reference Center: .PST tips and resources
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