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Corrupt Active Server Pages causing OWA malfunctions

Patricia Guerrero EXPERT RESPONSE FROM: Patricia Guerrero

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QUESTION POSED ON: 13 March 2006
In my agency, we have Outlook Web Access (OWA) running for staff to check e-mail from remote sites. When they try to forward or reply to a message, the Reply or Forward box flashes open, then closes, and they are not able to use these functions.

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This problem may occur if Active Server Pages (ASP) are corrupt or missing on your server. Removing and reinstalling OWA should fix the problem.

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Related information from SearchExchange.com:

  • Expert Advice: How do I install OWA's logon.asp file?
  • FAQ: Outlook Web Access
  • Learning Center: Troubleshooting Outlook Web Access
  • Reference Center: Outlook Web Access tips and resources

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