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If you want to be able to receive e-mail in an Exchange public folder, you must mail-enable it. This is done through Exchange System Manager. Mail-enabling a public folder creates SMTP and X.400 e-mail addresses for it. You can view and add e-mail addresses in the E-mail Addresses tab of the public folder's properties.
To mail-enable a public folder in Exchange System Manager:
- Right click on the public-folder.
- Select All Tasks -> Mail Enable.
- After a few minutes, during which Recipient Update Service (RUS) generates the e-mail addresses, you can open the properties page of the public folder to view the E-Mail Addresses tab.
If your Microsoft Exchange organization is in mixed mode, new public folders are mail-enabled by default.
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Related information from SearchExchange.com:
FAQ: Exchange public folders
Crash Course: A tour of Exchange System Manager
Resource Center: Public folder management tips and resources
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