Home > Ask the Microsoft Exchange Experts > Patricia Guerrero: Clients and Mobility Questions & Answers > OWA error: You are not authorized to view this page
Ask The Exchange Expert: Questions & Answers
EMAIL THIS

OWA error: You are not authorized to view this page

Patricia Guerrero EXPERT RESPONSE FROM: Patricia Guerrero

Pose a Question
Other Exchange Categories
Meet all Exchange Experts
Become an Expert for this site


Exchange Server tips, tutorials and expert advice
Digg This!    StumbleUpon Toolbar StumbleUpon    Bookmark with Delicious Del.icio.us    Add to Google


>
QUESTION POSED ON: 24 October 2005
When one of my users accesses Outlook Web Access (Exchange 2003) from the Internet, they get: "You are not authorized to view this page." Do you have any ideas?


Digg This!    StumbleUpon Toolbar StumbleUpon    Bookmark with Delicious Del.icio.us    Add to Google


RELATED CONTENT
Outlook Web Access
Troubleshoot 'System Attendant' error messages in OWA
Troubleshoot Microsoft Outlook Web Access problems
Detecting update rollup and patch failures in OWA
Troubleshoot IIS metabase corruption in Outlook Web Access
Fix 'Service unavailable' errors and other common OWA login problems
Troubleshooting Microsoft Outlook Web Access logon issues
Tools to report on Outlook Mobile Access usage
Outlook Web Access issues after an Exchange 2003 migration
Top 5 Outlook Web Access (OWA) tips of 2008
Troubleshooting Outlook Web Access issues on a 64-bit system

User Authentication for Microsoft Outlook and OWA
Top 5 Outlook Web Access (OWA) tips of 2008
Manage user rights and access to Outlook Web Access (OWA) mailboxes
Create a secure Microsoft Outlook Web Access (OWA) redirect page
Why does a security alert pop up when accessing Outlook Web Access?
OWA won't load after applying Exchange 2007 SP1 security patch
Minimize remote and mobile Outlook Web Access (OWA) security risks
How to improve Outlook Web Access (OWA) security
Alleviate Outlook Web Access (OWA) email attachment security issues
How to customize OWA authentication logon in Exchange Server 2003
Automated redirects to OWA directories may fail when SSL is enforced

Microsoft Exchange Server Permissions
Exchange users receiving email addressed to legacy users
Restrict access to Outlook Web Access via Exchange System Manager
Why you should secure Exchange 2007 using administrative policies
Editing Exchange Server public folder permissions
Can't delete old Microsoft Outlook public folders
Why can't I grant users permissions to an Exchange public folder?
Exchange public folder calendar can't be opened in Microsoft Outlook
Grant or deny permissions to access a user's Exchange 2007 mailbox
Set Outlook calendar permissions for group to view private meetings
Exchange Admin 101: Exchange 2003 and Exchange 2007 admin privileges

RELATED GLOSSARY TERMS
Terms from Whatis.com − the technology online dictionary
Vouch by Reference (VBR)  (SearchExchange.com)

RELATED RESOURCES
2020software.com, trial software downloads for accounting software, ERP software, CRM software and business software systems
Search Bitpipe.com for the latest white papers and business webcasts
Whatis.com, the online computer dictionary


On your Exchange server:

  • Check that the user has "Access this computer from a network" and "Log on locally" selected.

  • Make sure that the account used by IIS has "Log on locally" and "Access this computer from the network" permissions.

  • Confirm that IIS is configured to allow anonymous access.

  • Verify the user has "read" permissions to the EXCHSRVRWEBDATA folder and "change" permissions to the EXCHSRVRWEBTEMP folder.

After that, if you are still having problems connecting, you may want to change the authentication type to "Basic." Also, try to log in the user from inside the network to narrow down your issue.

Do you have comments on this Ask the Expert Q&A? Let us know.

Related information from SearchExchange.com:

  • FAQ: Outlook Web Access
  • Reference Center: OWA user authentication tips and resources

    		•



    Search and Browse the Expert Answer Center
    Search and browse more than 25,000 question and answer pairs from more than 250 TechTarget industry experts.
    Browse our Expert Advice



    Outlook Web Access (OWA) Tips and Advice
    HomeNewsTopicsITKnowledge ExchangeTipsAsk the ExpertsMultimediaWhite PapersIT Downloads
    About Us  |  Contact Us  |  For Advertisers  |  For Business Partners  |  Site Index  |  RSS
    SEARCH 
    TechTarget provides technology professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective purchase decisions and managing their organizations' technology projects - with its network of technology-specific websites, events and online magazines.

    TechTarget Corporate Web Site  |  Media Kits  |  Site Map




    All Rights Reserved, Copyright 2004 - 2009, TechTarget | Read our Privacy Policy     		  TechTarget - The IT Media ROI Experts