QUESTION POSED ON: 23 August 2005
I have a user with Windows XP Professional and Office 2003 using Outlook as a POP3 client. He has Outlook set up to download only headers for e-mails larger than 124 K.
One day, he had problems downloading his e-mail and received multiple copies of all of the e-mails, including headers for e-mails larger than 124 K. We solved the problem and he was able to receive his e-mails normally.
Now, he has multiple headers for e-mails that were downloaded and he cannot delete them because they do not exist on the server anymore. How can I remove these headers?
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