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If Exchange Recover Deleted Items is enabled on your server, you may be able to recover your deleted items by selecting Deleted Items, going to Tools and then Deleted Items Recovery. If it is not enabled, it will be grayed out.
Another way to recover items is by using the Microsoft Inbox Repair Tool. You will need to ask your administrator to back up your mailbox to a .PST file and then run the scanpst.exe utility against the .PST file. There is also third-party software, such as 'Recover My Mail,' that may be worth a try.
Do you have comments on this Ask the Expert Q&A? Let us know.
Related information from SearchExchange.com:
Tip: Restoring a deleted Exchange Server mailbox
Reference Center: Microsoft Outlook tips and resources
Reference Center: Microsoft Exchange backup and recovery resources
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