Home > Ask the Microsoft Exchange Experts > David Sengupta: Server Administration Questions & Answers > Determining the best mailbox quota size for your users
Ask The Exchange Expert: Questions & Answers
EMAIL THIS

Determining the best mailbox quota size for your users

David Sengupta EXPERT RESPONSE FROM: David Sengupta

Pose a Question
Other Exchange Categories
Meet all Exchange Experts
Become an Expert for this site


Digg This!    StumbleUpon Toolbar StumbleUpon    Bookmark with Delicious Del.icio.us   


>
QUESTION POSED ON: 03 January 2005
We recently imposed a 100 MB quota on mailboxes. Some people want more space. Should we give them 200 MB or 250 MB? What do other companies do? Is there a better solution to limiting mailboxes?


Digg This!    StumbleUpon Toolbar StumbleUpon    Bookmark with Delicious Del.icio.us   


RELATED CONTENT
David Sengupta: Server Administration
Changing email address formats in Exchange Server 2003
Should you remove .STM files from Exchange Server 2003?
Exchange users receiving email addressed to legacy users
Pushing a public calendar out from a private Exchange account
Import and export .PST files in Exchange Server 2007
Editing Exchange Server public folder permissions
Search and index Microsoft Outlook 2007 public folders
Can't delete old Microsoft Outlook public folders
Troubleshooting Microsoft Exchange Server Event ID error 6009
Can't create mailboxes after virtualizing Microsoft Exchange Server

Microsoft Exchange Server Mailbox Management
Troubleshoot 'System Attendant' error messages in OWA
Relocating Outlook email messages on a hosted Exchange 2007 server
Performing advanced search queries in Microsoft Outlook 2007
Exchange Server 2010 public beta rolls out new features
Microsoft Exchange Server email archiving tutorial
Using the Export-Mailbox command in Exchange Server 2007
How Windows Desktop Search works in Microsoft Outlook 2007
ExMerge gotchas to watch for when migrating Exchange 2003 mailboxes
Migrating mailboxes across domains with the Exchange Management Console
When to use Move Mailbox Wizard or ExMerge to move Exchange mailboxes

Microsoft Exchange Server User Settings
Control Outlook 2007 in cached mode settings with group policies
Group policy settings for Outlook 2007 in cached mode
Restrict access to Outlook Web Access via Exchange System Manager
How to custom-configure a Microsoft Outlook 2007 install using OCT
Expand Microsoft Outlook email rules with the Auto-Mate add-on tool
Exchange 2007 out-of-office (OOF) feature adds usability and security
Managing Microsoft Outlook search folder functionality
Back up and restore Microsoft Outlook settings
Managing Microsoft Outlook's AutoComplete option
Can an admin create out-of-office messages from ESM or AD?

RELATED GLOSSARY TERMS
Terms from Whatis.com − the technology online dictionary
messaging server  (SearchExchange.com)

RELATED RESOURCES
2020software.com, trial software downloads for accounting software, ERP software, CRM software and business software systems
Search Bitpipe.com for the latest white papers and business webcasts
Whatis.com, the online computer dictionary


There's really no standard for mailbox quotas -- every company does it differently. You may want to get an Exchange reporting/analysis solution in-house to get some more details on how your Exchange infrastructure is being used from a capacity perspective. In other words, have a look at average message sizes being transmitted internally and to the Internet, how many people are sitting at or above their quotas, etc. I recommend increasing the quota in small increments and on an as-needed basis. I'd classify your users into two or three groups based on how much they use e-mail in their jobs. Then set quotas accordingly.

You may want to bump your executives up to 250 MB while keeping average users at 150 MB, and even limiting others to 100 MB if they're not heavy e-mail users.

If you give your end users a larger mailbox today, it'll be pretty well impossible to reduce the limit in future. Keep tight control over mailbox quotas and only increase them if demand warrants, and only for specific users. Otherwise you risk having massive database bloat (and associated storage costs) due to the many "packrats" in your environment.


MEMBER FEEDBACK TO THIS TIP

The one comment I would like to make is these quotas force PST usage or make people sign up for free Google or Yahoo 1 GB mailboxes. Disk space is cheap and expandable in today's world. With e-mail being mission-critical and mobility devices on a massive rise, this answer isn't realistic. (If you want to get into compliancy, ownership and archiving, that's a whole new ball of wax.) We are a service and if we don't meet our customer's needs, someone else will. That why IT departments crumble; they forget their place in the business model.
—Poomba1


Do you have comments on this Ask the Expert question and response? Let us know.




Search and Browse the Expert Answer Center
Search and browse more than 25,000 question and answer pairs from more than 250 TechTarget industry experts.
Browse our Expert Advice



Outlook Web Access (OWA) Tips and Advice
HomeNewsTopicsITKnowledge ExchangeTipsAsk the ExpertsMultimediaWhite PapersIT Downloads
About Us  |  Contact Us  |  For Advertisers  |  For Business Partners  |  Site Index  |  RSS
SEARCH 
TechTarget provides technology professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective purchase decisions and managing their organizations' technology projects - with its network of technology-specific websites, events and online magazines.

TechTarget Corporate Web Site  |  Media Kits  |  Site Map




All Rights Reserved, Copyright 2004 - 2009, TechTarget | Read our Privacy Policy
  TechTarget - The IT Media ROI Experts