Problem solve Get help with specific problems with your technologies, process and projects.

User cannot access Exchange public folder subfolders

Get advice on how to eradicate Exchange public folder subfolder accessibility issues in Exchange 2000 Server.

We have a Windows XP machine running Microsoft Outlook 2003. The Exchange server is 2000. When User X logs on and executes Microsoft Outlook, he is unable to access Exchange 2000 public folder subfolders. However, when I log on to User X's Windows XP and Outlook 2003 machine, I can access Exchange 2000 public subfolders without issue. It seems to be an Access Control List (ACL) or MAPI problem, but where do I look?
Use Exchange System Manager to check the Security tab of the properties for the problematic Exchange public folder(s). Ensure the user who couldn't access the public folders is either explicitly (i.e., account listed) or implicitly (i.e., group membership) granted access.

Do you have comments on this Ask the Expert Q&A? Let us know.

Related information from SearchExchange.com:

  • Expert Advice: Propagating permissions to all public folder subfolders
  • Expert Advice: Pulling a public folder permissions list
  • Exchange Admin 101: Introducing public folders
  • FAQ: Exchange public folders
  • Learning Guide: An administrator's guide to Exchange Server public folders
  • Reference Center: Exchange public folder management tips and resources
  • This was last published in August 2006

    Dig Deeper on Microsoft Exchange Server Public Folders



    Find more PRO+ content and other member only offers, here.

    Have a question for an expert?

    Please add a title for your question

    Get answers from a TechTarget expert on whatever's puzzling you.

    You will be able to add details on the next page.

    Start the conversation

    Send me notifications when other members comment.

    By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

    Please create a username to comment.