Troubleshooting a 64-bit Exchange Server 2007 installation

If installing 64-bit Exchange Server 2007 Standard Edition generates an error message, your server hardware or Windows OS version could be the cause.

I am trying to install Exchange Server 2007 Standard Edition on a site that has never had Microsoft Exchange Server installed in the past. When I run the setup from the DVD, I get the following error message:

The image file F: is valid, but is for a machine type other than the current machine.

The operating system (OS) is Windows Server 2003 Enterprise Edition SP2 on HP ProLiant DL380 G3 hardware servers with 2x2.8 Ghz processors, 2 GB RAM, 6x36 GB hard disks and RAID 1+0.

I have been unsuccessful at troubleshooting this error message. Any help would be appreciated.

You may be trying to install 64-bit Exchange Server 2007 on a 32-bit Windows OS. You must confirm that you're running 64-bit Windows Server 2003.

The hardware itself is 64-bit compatible, because the HP ProLiant DL380 is a 64-bit Intel Xeon server. Below are the links for more specific information on the DL380:

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This was first published in November 2008

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