Ask the Expert

Retrieving deleted mail

I need help restoring the Outlook 2002 OST file to retrieve mail for a client that had her Exchange mailbox deleted and recreated later for the retrieval of mail messages. Now when I set up Outlook to the old OST file that we have (we don't have the PST), I get a message that claims this file is configured for a different mailbox. Is there any way to achieve this task with the new mail settings?

    Requires Free Membership to View

I'm afraid your only solution here is to go back to a good backup of the Exchange server and recover the mail items from there, if they were backed up. You're not going to be able to recover the mailbox by trying to connect the OST file, unfortunately.


Do you have comments on this Ask the Expert question and response? Let us know.

This was first published in February 2005

There are Comments. Add yours.

 
TIP: Want to include a code block in your comment? Use <pre> or <code> tags around the desired text. Ex: <code>insert code</code>

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
Sort by: OldestNewest

Forgot Password?

No problem! Submit your e-mail address below. We'll send you an email containing your password.

Your password has been sent to: