Ask the Expert

Remove Administrator from GAL in Outlook and Exchange 2003

I am consulting for a retirement home/skilled nursing facility. Is there a way to remove the "Administrator" account from the global address list (GAL) in Microsoft Outlook and Exchange Server 2003? The users are confusing the "Administrator" account with the nursing home administrator and sending email to the wrong place.

    Requires Free Membership to View


You may want to just rename the Administrator account or hide it from Outlook users. The administrator account has permissions assigned during installation that would be some what difficult and time consuming to recreate.


I know this is an old question, but I know many people still use Exchange Server 2003 and I would like to give them a solution to this question.

  • Go to the Start Menu -> Administrative Tools -> Active Directory Users and Computers.
  • On the left side column, expand your domain and click on the Users folder.
  • Right click on the user (in this case, the Adminstrator) that you would like to hide from the Global Address List (GAL), and click Properties.
  • Click the tab named Exchange Advanced.
  • Make sure the box is checked next to "Hide from Exchange address lists."

This will effective hide that user from the GAL and avoid any confusion for end users.
— Landon H.

Do you have comments on this Ask the Expert Q&A? Let us know.

Related information from

  • 15 tips in 15 minutes: Managing group email properties
  • Expert Advice: Creating a contact list without using the global address list
  • Expert Advice: Hiding email addresses from global address list
  • This was first published in December 2005

    There are Comments. Add yours.

    TIP: Want to include a code block in your comment? Use <pre> or <code> tags around the desired text. Ex: <code>insert code</code>

    REGISTER or login:

    Forgot Password?
    By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
    Sort by: OldestNewest

    Forgot Password?

    No problem! Submit your e-mail address below. We'll send you an email containing your password.

    Your password has been sent to: