Q

Prevent Microsoft Outlook 2007 from hanging when forwarding email

Is Microsoft Outlook 2007 hanging when forwarding email? Find out how to remedy the problem.

How do I prevent Microsoft Outlook 2007 from hanging when forwarding email from AOL accounts with hyperlinks?
I suspect that you're using WordMail as your email editor. Try disabling this feature to see if it solves the problem. If you can forward AOL mail when WordMail is turned off, I would try renaming your normal.dot file to normal.old and setting Outlook to use WordMail again to see if it is still hangs.

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This was first published in August 2009

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